Address
Form of workThis role will include but not limited to the following responsibilities:
- Providing requirements and track execution in JIRA.
- Collaborating between all stakeholders – DEV / QA / Product owners / etc explaining requirements and priorities.
- Creating dashboards and participate in bug triages identifying priority items and managing backlog tickets.
- Provide QA support if needed, debug and provide missing or addition information.
- Establishing KPI thresholds for the main video quality parameters.
- Creating dashboards, reports and alerts using Splunk.
- Analyze data from the Market and Test environment and provide feedback to DEV and QA.
- Identifying data ambiguities and working on constant service improvements in terms of reporting, processes and performance.
- Presenting data to all stakeholders and defending improvements or degradations of services.
- JIRA
- Splunk (power user min).
- Business analytical skills (Writing and communicating requirements at all levels)
- QA experience (all platforms, debugging, logs, etc)
- Video domain knowledge (VQoE / VQoS)
