Address
Form of work**Contact Information:
Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Jowi Deguzman at (360) 407-7918 or email jobs@des.wa.gov.
NOTE: This position will have the option to report to any of our DSB offices. Working out of the King County location will include a 5% pay premium.
Who we are:
The goal of the Washington State Department of Services for the Blind (DSB) is to assist in the stable employment and increased independence of Blind, Deaf Blind and Low Vision customers. DSB provides training, counseling, and support to help Washington residents of all ages, who have a visual disability to pursue employment, education, and independent living. Our goal is "Inclusion, Independence, and Economic Vitality for People with Visual Disabilities."
What you will be doing:
As a Vocational Rehabilitation (VR) Data and Quality Assurance Analyst, your primary responsibility will be to meticulously analyze the Vocational Rehabilitation program's adherence to federal regulations outlined in the Rehab Act of 1973 and the Workforce Innovation and Opportunity Act (WIOA). This role involves modeling the VR program and conducting thorough evaluations to assess its effectiveness and compliance with federal grant requirements. You'll work closely with the Business Systems and Process Improvement Team as well as VR Teams to develop comprehensive responses to internal Quality Assurance reviews. Your duties will encompass identifying and prioritizing staff training needs, spearheading organizational and continuous improvement initiatives, and facilitating effective change management processes. This position plays a vital role in ensuring the program's ongoing success and alignment with federal guidelines. Some of what you'll enjoy doing includes:
- Initiate, conduct, and implement VR program Quality Assurance controls
- Develop and maintain predictive operational models
- Ensure consistent review of internal controls
- Monitor and analyze internal control activities and findings
- Measure program performance against established goals and indicators
- Report findings and make recommendations to program managers and executive team
- Initiate and implement VR program process improvement activities
- Monitor and develop reports for ongoing targeted reviews
- Collaborate among VR team managers and partner with training coordinator for employee development
- Provide support to Case Management System Administrator for issue identification, research, and recommendations
- Assist in evaluating, maintaining, and communicating system documentation and providing training on system design
- Other duties as assigned
- Bachelor's degree that includes college-level course work in statistics, mathematics, and/or related field(s) that would provide a foundation for understanding the responsibilities of this position; AND
- Three (3) years of experience conducting research and analyzing policies, laws, rules, or regulations.
- Note: A combination of relevant education and experience totaling seven (7) years may substitute for education and/or experience on a year-for-year basis.
- Master's degree in business, mathematics, computer science, or similar field.
- Experience working with complex data systems and writing queries to support ad hoc reports.
- Experience in developing comprehensive data dashboards/metrics that reflect organizational performance.
- Experience with vocational Federal grant reporting or similar Federal reporting.
- Experienced working in and/or leading groups to achieve a desired outcome.
- Knowledgeable in change management principles and methodologies.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
- A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting;
- A current resume, detailing experience, and education; and
- A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)
NOTE: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not substitute for completing the "duties summary" section of the application. Please do not refer to resume for detail, or your application may be disqualified.
Conditions of employment:
Background Check Notice: Prior to any new appointment into the Department of Services for the Blind, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Union Inclusion:
This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE).
Opportunity for All:
The Department of Services for the Blind celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
Conditions of employment:
Background Check Notice: Prior to any new appointment into the Department of Services for the Blind, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Union Inclusion:
This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE).
Opportunity for All:
The Department of Services for the Blind celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Employment Type: Full Time - Permanent
