If you are a people person and love helping others and want to work in a spa environment, this job is for you!
Must be professional, friendly, and have good computer skills. Must be a team player and love the business of beauty and wellness. Multitasking is required.
DUTIES:
- Responsible for greeting all guests that come to the spa and assisting them with any requests that they may have.
- Responsible for checking in appointments, booking services, and checking out appointments.
- Must be able to provide guests with answers to any questions they may have concerning spa services and procedures.
- Candidate must be able to communicate well with clients in addition to associates and other members of management.
- Maintaining complete knowledge of all spa features, services, and hours of operation.
- Maintaining knowledge of all spa and salon services.
- Booking spa appointments and assisting guests with the check-in process as well as the check-out process.
- Greeting all guests with a warm welcome and ensuring that they are satisfied with their spa experience.
- Accommodating all guest requests quickly and courteously.
- Opening and Closing Spa procedures.
- Cash handling duties.
- Handling complaints effectively and efficiently.
- Setting up workstations with the appropriate supplies