Spa Manager

```Duties```
- Manage and oversee all aspects of spa operations, including staff management, customer service, and sales, and keeping it clean .
- Develop and implement strategies to increase spa revenue and profitability.
- Ensure high-quality customer service by training and mentoring spa staff.(as we grow any staff related will come into effect but some are contractors )
- Monitor and evaluate staff performance, providing feedback and coaching as needed.
- Create employee schedules to meet customer demand.
- Conduct employee orientation and training programs to ensure consistent service standards.
- Oversee inventory management, including ordering supplies and maintaining stock levels.
- Collaborate with vendors to negotiate pricing and ensure timely delivery of products.
- Develop and implement marketing initiatives to attract new customers and retain existing ones.
- Stay up-to-date with industry trends and best practices to continuously improve spa operations.

```Qualifications```
- Proven experience in a managerial role, preferably in the spa or hospitality industry.
- Strong organizational and leadership skills, with the ability to effectively manage a small spa.
- Excellent customer service skills with a focus on creating a positive experience for guests.
- Experience in sales, including the ability to promote products and services effectively.
- Proficient in interviewing, hiring, and training spa staff members.(future needs )
- Knowledge of budgeting principles and the ability to manage expenses when allocated budgets.
- Previous experience in retail management is a plus.
- Ability to work flexible hours, including evenings and weekends as needed.

Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in this position.

Job Types: Full-time, Contract

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule

Experience level:

• 2 years

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 3 years (Required)

Ability to Commute:

• Winter Garden, FL 34787 (Required)

Work Location: In person