Social Services / Admissions Director

Social Services Director: The primary purpose of the Social Services Director is to assist in planning, organizing, implementing, evaluating, and directing the overall operation of our facility’s Social Services Department in accordance with federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by the Administrator, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.

Essential duties and responsibilities:

• Review facility policies and procedures as part of the facility’s interdisciplinary team to assure compliance with state and federal regulations
• Participate in reviewing and setting policies concerning resident care and quality of life
• Participate in developing facility social work policies
• Participate in quality assurance interdisciplinary team meetings
• Understand and meet all government requirements for social service documentation
• Document progress in meeting the psychosocial needs of residents
• Work with the interdisciplinary team and administration to promote and protect resident rights and the psychological wellbeing of each resident. Prevent and address resident abuse as mandated by law and professional licensure
• Work with residents, families, significant others and staff to provide support, information and organization for taking a more proactive role in self advocacy to improve quality of life/care for individual residents and those who live and work within the nursing home
• and the community at large
• Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs
• Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions
• Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs
• Ensure or provide support and education to residents’/family members/significant others to assist in their understanding or placement and facility issues in addition to referring them to appropriate social service agencies when the facility does not provide the needed services
• Provide groups for residents’/family members/significant others as appropriate to their needs
• Provide clinical interventions to address catastrophic events that occur during the resident’s stay in the facility
• Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident’s return to the community
• Educate staff regarding the role of the social worker in the facility and the psychosocial
• needs of the residents and their families/significant others including the problems of aging and disability
• Educate staff regarding cultural diversity and each staff member’s importance when caring for resident. Educate staff regarding residents’ rights and how to recognize and prevent abuse, neglect and mistreatment
• Educate residents and families/significant others regarding their rights and responsibilities, effective problem solving and the extent of community, health and Social Services that are available to them, including those necessary for effective discharge planning.
• Supervise students assigned to Social Services in accordance with the respective school guidelines and monitor and document the progress of their work.

Admissions:The Admissions Director is responsible for reviewing, and preparing for new admissions in accordance with established policies and procedures. The incumbent will also be responsible for maintaining relations with community partners, family members, and personnel.
Essential Duties and Responsibilities:

• Assist in interviewing residents/guardians/sponsors and obtaining required admission information and signatures
• Assist in the resident admission orientation program in accordance with our established policies and procedures
• Admit and prepare identification records for residents in accordance with our established policies and procedures
• Admit, transfer, and discharge residents in accordance with established policies and procedures
• Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contracts, etc.)
• Maintain an accurate record of available bed and census
• Abstract information from records as authorized/required for insurance companies
• Notify nursing when the resident has arrived at the facility to assure that a member of the nursing staff escorts the resident to his/her assigned room
• Assume the administrative authority, responsibility, and accountability of performing the assigned administrative duties
• Maintain confidentiality of the all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information
• Develop, schedule and guide tours/personnel throughout the facility
• Keep a supply of brochures and other printed materials readily available for persons requesting such data
• Performs other duties as assigned.

QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.

• Must possess, as a minimum, a high school diploma or GED.
• Be knowledgeable with Microsoft Office (Outlook, Word, Excel)
• Must have patience, tact, cheerful disposition and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.