Job Description
Chick-fil-A Elmhurst is looking for a part-time Social Media Manager to manage our Social Media with the purpose of keeping Chick-fil-A Elmhurst at the forefront of guests' minds.
Duties and Responsibilities:
- Content creation for Social Media
- Posting on the store Facebook page and Instagram account about all events and promotions in a timely manner
- Respond to guests who message or leave comments
- Strategy development and execution for online marketing
- Meet or exceed goals and KPIs set in regular meetings
- Support in-store promotions and events on-site when necessary
- Regular meetings with in-store management to review progress and discuss business/marketing needs
- Preparing bi-weekly analytics reports as well as proposals for projects
- Create strategy and budget for boosted posts
- Expected to work 5-10 hours per week
- All other duties as assigned
Success Factors and Matching Measurements
How will you know this position has been successful?
- Increase in reach and interactions that posts receive
- On average, a $10 investment should yield 1000 person reach
- Meet or exceed goals for total daily and monthly reach
- Track cost per 1000 impressions
- Typical yield rate on Social Media is 1% of redemption
- Social Media reaches its intended audience and provides meaningful content for our guests
Chick-fil-A Elmhurst is an equal opportunity employer and is committed to equal opportunity for all Team Members and applicants. Chick-fil-A Elmhurst recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to an individual’s race, color, religious creed, sex, sex stereotype (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), pregnancy, gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other protected status of an individual or that individual’s associates or relatives.