- Manage Social Media communities, responding to comments, messages, and inquiries in a timely and professional manner, while fostering positive relationships with followers
- Assist in creating and curating engaging content across various Social Media platforms, including Facebook, X, Instagram, YouTube, TikTok, and Pinterest while maintaining a consistent voice and style based on the specific brand
- Contribute to creating FAQs, consumer responses and other Social Media brand content to support ongoing brand activations in respective brand tone and voice
- Stay up to date with pop culture, relevant news stories and current events and social trends to ensure timely and relevant content creation and sharing with brand and agency teams
- Assist the influencer manager with backend connections related to brand influencer programs, influencer vetting, and reporting metrics
- Manage, moderate, and analyze ratings and reviews through tools such as BazaarVoice
- Monitor and flag spikes in negative or positive review trends to respective teams as necessary
- Report and review key health metrics on an ongoing basis to measure performance, share insights, and recommend optimization strategies to increase engagement and usage
- Additional miscellaneous tasks related to the role, dependent on business needs
Job Type: Contract
Salary: $22.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: Remote