Social Media Community Manager

Crawford Group (www.crawfordgroup.com) is seeking a Social Media Community Manager for a leading software client of ours. This Community Manager will be passionate about marketing design technology to help accelerate the growth of community channels on Social Media.
About Crawford Group.
We are revolutionizing how marketing gets done! Crawford Group provides expert marketing, digital, creative, events, and communications talent solutions for marketers.
Our customers want flexibility in their workforce solutions and need experts with the skills and capabilities to deliver on revenue and pipeline growth through marketing activities. At Crawford Group we believe in developing collaborative customer relationships to create the best talent solution for their marketing organization’s needs.
Responsibilities:

• Drive social posting: Collaborate with the team and creators to write, create, design, Social Media content
• Curate, create and manage calendar to ensure an active pipeline of content on top social channels
• Keep eye on industry and Social Media trends to jump on trends with responsive posts
• Hands-on content creation: Honing your blurb-writing skills utilizing standard industry software and social platforms
• Community management and building. Answering questions and facilitating troubleshooting with social audience
• Triage community concerns and summarize the community voice/feedback at meetings
• Ability to work and collaborate with creators and affiliates from diverse backgrounds, disciplines, and communities. Interdisciplinary creative background a plus
• Champion the creators’ voice in the community. Connect the community with resources or solutions. Ensuring the needs of creators are met to unblock their creations and productions
• Drive awareness and build new audiences via proactive engagement
• Help recruit creators for pre-release community and work with technical Community Manager to improve community-product feedback loop
• Creator enablement and production coordination
• Taskmaster: Coordinate and support other creators and teammates producing content. Keep them on track and on-schedule
• Organizing, gathering, and preparing UGC, existing content, and new content
• Keep digital asset management library organized and easily accessible by teammates
• Keep creator hub updated with resources to continually improve the onboarding and content production process

Requirements:

• 1-3 years of experience, managing social channels
• Experience creating and writing original content, must have written for a brand. Portfolio should include content created for social. Content includes but not limited to, Social Media videos, stories, TikTok videos, reels, animations, GIFs etc
• Strong organizational, prioritization skills and attention to details
• Enthusiastic, and proactive attitude toward content creation
• Impeccable verbal, written, and visual communication skills
• Exhibits initiative, persistence, passion, and strong work ethic
• Focused on measurable outcomes
• Highly motivated to learn, create with a ‘rolling up the sleeves attitude’
• Champions team culture with positivity and accountability
• Proficiency with Sprinklr is a bonus

Location: Remote
Duration: Consulting
Rate: $2,000-$2,200/weekly W-2 consultant of Crawford Group; benefits available (Our salary ranges are determined based on skills, experience and location)
Committed to Diversity.
We believe in approaching every interaction with honor, respect, and positive intent. Building diverse teams that foster creativity, innovative thinking, and opportunity for all. Ultimately, we know that our commitment to inclusion across race, gender, age, religion, identity, and experience drives us all forward every day.