Social Media Community Manager (Beauty Brand)

Job Title: Social Media Community Manager

Location: West Los Angeles, CA

Position Type: Full-time / Salary

Hiring Summary:

Exciting opportunity for a creative Social Media Community Manager to join our dynamic and passionate team. The Social Media Community Manager will work for a global and iconic Beauty Brand based in West Los Angeles. As the Social Media Community Manager, you will be responsible for building and engaging with our online community across various Social Media platforms. You will play a pivotal role in enhancing brand awareness, fostering meaningful relationships with our audience, and driving engagement through compelling content and strategic initiatives.

Responsibilities:

• Lead/own the management of the Social Media Calendar for both core and newness launches: all platform content scheduling, copy creation, content management, and reporting
• Create and publish real-time content and engagements targeted to specific audiences
• Own the publishing, moderation and ongoing engagement to relevant social platforms, in alignment with the global Social Media standards, guidelines and strategies
• Build and own social content database working closely with cross-functional teams to ensure content is delivered in a timely manner across all social activations
• Develop and implement Social Media strategies to increase brand visibility, engagement, and growth across all relevant platforms including Instagram, Facebook, Twitter, TikTok, YouTube, and Pinterest.
• Create, curate, and publish engaging content that aligns with the brand's voice, tone, and aesthetic, while staying up-to-date with industry trends and best practices.
• Monitor Social Media channels for community feedback, inquiries, and comments, and respond in a timely and authentic manner to maintain positive brand sentiment.
• Cultivate and nurture relationships with influencers, brand ambassadors, and key stakeholders to expand the brand's reach and drive partnerships and collaborations.
• Develop and execute innovative Social Media campaigns, activations, and promotions to drive awareness, engagement, and conversion.
• Analyze Social Media metrics and performance data to track KPIs, identify areas for improvement, and provide actionable insights for optimization.

• Bachelor's degree in Marketing, Communications, or related field.
• 3+ years of experience in Social Media management, preferably within the beauty or fashion industry.
• Experience as an interactive strategist, Community Manager or directly related 1v1 experience
• Extensive knowledge of influencer space, Tribe Dynamics, and FB Manager and data tools
• Ability to self-manage, prioritize tasks and manage deliverables against tight timelines
• Ability to set engagement KPIs that support business goals and create reports with actionable insights
• Ability to comprehend and manage the implementation of a strategic campaign within the Social Media space
• Must have experience managing third party vendors and leveraging social tools to execute, manage and report on dept growth/platform/content performance
• Must have experience shooting and producing high-quality swatches and influencer content for all social
• Strong interpersonal skills and the ability to build and maintain relationships with internal teams, external partners, and community members
• Salary: $75-85k
• Location: Position is hybrid. Candidates must be based in Los Angeles and willing to commute as needed.