Address
Form of work
SalaryThis is an entry level position and we accept candidates with no previous job experience in IT support roles.
Daily tasks will be focused around help desk support for Small Businesses through email, phone, remote desktop, and onsite visits in the Chicagoland area 1-3 times per week. We support Windows, Macs, and mobile devices with an emphasis on Office 365 and Google Workspace cloud management.
Candidates will have the choice of working in our Naperville office or full time from home but must be based in Chicago for onsite visits to clients as needed.
Candidates should have at least some college experience and we prefer liberal arts fields such as English, History, Music, etc.
Candidates must have job experience in a customer facing retail or hospitality role at some point in their career. Strong communication and customer service skills (verbal and written) will be required in candidates above all else.
Candidates will be expected to learn on the job so a strong interest in technology and the ability to solve problems while being self directed is required for successful candidates.
This is an excellent opportunity for candidates that are looking to get a start in technology and IT support with no background or formal training.
Job Type: Full-time
Pay: Up to $50,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience level:
- No experience needed
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: Hybrid remote in Chicago, IL 60606
