Xtreme Car Wash is looking to fill the role of Site Manager at our 715 S Quintard location. We are a customer service focused company that is seeking an individual with a mindset for leadership, mentorship, and business.
Responsibilities:
- Manage quality assurance & exceptional customer service through the daily management of employees & location.
- Continually train and develop team on topics such as customer service, operation procedures, and safety
- Effectively address customer concerns and complaints
- Prepare weekly deposits, address payment issues, and perform site audits.
- Lead the recruiting, hiring, and retention effort for your team.
- Responsible for maintaining a proper scheduling of team.
- Appropriately address employee performance issues as well as recognizing good performance
- Monitor and manage site through cleanliness, equipment operation and service.
- Mentor and show leadership working alongside team to accomplish tasks and goals of the business.
- Ensure daily openings and closings are proper & on schedule.
- Implement cleaning schedule for the team to follow.
- Maintain a positive and safe work environment for your team.
- Maintain proper communication with team, upper management, and ownership.
- Use hand tools to perform some maintenance tasks as needed.
Qualifications:
- Customer service experience preferred.
- Friendly & energetic personality preferred.
- Previous management experience preferred.
- Stand/Walk duration of shift.
- 40+ hours of availability per week through opening & flexible working shifts
Job Type: Full-time
Pay: $32,000.00 - $45,000.00 per year
Experience level:
- 1 year
- 2 years
Schedule:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Anniston, AL 36201: Relocate before starting work (Required)
Work Location: In person