Shipping / Receiving Associate

As a Shipping / Receiving Associate, you will assist our Sales team and Administrative staff with inbound/outbound activities, inventory management, and an assortment of additional daily tasks. The main component of this position will primarily consist of all aspects dealing with inventory management for both sellable goods and office supplies.

As a secondary responsibility, a shipping/receiver will assist with a multitude on non-inventory control tasks which may include assisting staff members with project and maintenance tasks.

Key Components:

• Track and process daily incoming and outgoing shipments while meeting deadlines
• Prepare shipments, generate bills of lading/air bills, labels, measure and weigh packages
• Record sale invoices in QuickBooks
• Communicate with customers and vendors to provide quotes and shipping status updates
• Liaise with shipping providers on rates, quotes, claims, and other related inquiries
• Receive merchandise and verify that order is complete per packing slips/invoices
• Visually inspect incoming packages for any damages upon receiving shipment
• Communicate any shortages or obstacles in processing orders promptly to Management
• Monitor inventory of products, shipping supplies and reorder per purchasing procedures
• Track pending, drop shipment and back orders
• Stock & organize shelf area
• Maintain shipment files, clerical records, and a clean work environment
• Other duties as assigned

Qualifications:

• Well spoken (English Mandatory, Spanish is a PLUS)
• Professional with excellent phone etiquette
• Ability to carry packages up to 50LBS
• Office competencies including Microsoft Office and QuickBooks
• Ability to learn fast
• Eager and open to developing new skills
• Friendly persona who can work as part of a team with the ability to provide and receive feedback

Other Qualifications:

• High school diploma
• 1-year prior experience in shipping/receiving domestic & international packages
• Prior experiences with WooCommerce, Amazon Seller Central, PayPal Merchant, Authorize Merchant is a PLUS
• Ability to work independently

Daily Activities Would Include: Normal Schedule: 9 – 6, M-F

• Receive and ship merchandise
• Contact clients with any shipping questions or discrepancies
• Answer phones and take messages when needed
• Stock merchandise and maintain stockroom order
• Assist staff members with non merchandise tasks as needed
• Perform daily maintenance routines
• Work closely with the sales team to create shipping quotes