Company

Goff & Dittman FloristsSee more

addressAddressEdwardsville, IL
type Form of workFull-time
salary Salary$16 - $19 an hour
CategoryInformation Technology

Job description

Goff & Dittman Florists is seeking to hire a hard-working and Customer Service focused individual to join our team! Our shop has been in business since 1948 and is family owned and operated. We are looking for a full time Floral Customer Service Associate. We are a high volume floral shop specializing in every day, sympathy, holiday and event florals.

Duties Include:

  • Provide excellent Customer Service to every customer via phone and in person
  • Take floral orders via phone and in person
  • Input floral orders into POS System
  • Help customers choose or customize their floral gift
  • Merchandising store displays
  • Process customer orders for accuracy such as address, card message, delivery date, etc.
  • Complete daily cleaning and store opening/closing tasks
  • Restocking, and inventory of supplies
  • Maintain a clean work space and store environment
  • Learn basic floral design skills such as bow making, wrapped bouquets, etc.
  • Assist Floral Designers as needed with pulling flowers from cooler, writing floral recipes on orders, inflating balloons, etc.
  • Additional tasks and duties as assigned by supervisor

Qualifications:

  • Excellent phone etiquette and Customer Service focused attitude
  • Ensure accurate order entry to provide thorough information to floral designers
  • Dependable, Punctual and Professional Demeanor
  • High attention to detail and ability to problem solve independently
  • Communicate professionally, effectively, and promptly with customers
  • Have a valid Driver’s License and Clean Driving Record
  • Ability to handle multiple tasks simultaneously and work well in a fast paced environment
  • Able to lift up to 30 lbs., ex. buckets of flowers, stock cases of vases
  • Must work well with co-workers and be able to work independently

Position Characteristics:

  • Full-Time Approximately 36 Hours a Week. Work Hours: Tuesday-Friday 8:30am-4pm, and Saturday 8:30am-2pm. Off Sunday and Monday. Floral Holidays are Required as additional hours as needed.
  • Benefits for full-time employees include Paid Holidays, PTO, Health, Dental and Vision Insurance, IRA Retirement Plan with Employer Match
  • Advancement opportunity available
  • Starting Hourly Rate $16.00/Hr-$19.00/Hr, with raises based on performance, Employee Shared Tip Pool

Please submit a resume on Indeed. To learn more about our store please visit us at www.goffdittmanflorist.com

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 36 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays

Experience:

  • Retail sales: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Refer code: 7942106. Goff & Dittman Florists - The previous day - 2024-01-27 12:57

Goff & Dittman Florists

Edwardsville, IL
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