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SalaryOverview:
About us…
Grow with us...
SH shipping and receiving life: it requires strength, patience, stamina, imagination, great reflexes, openness to change, and a good sense of humor. Being nice goes a long way, too. We’re currently in search of an independent thinking, quick-thinking, outgoing and productive Shipping & Receiving Clerk to join our Loss PreventionTeam at 1 Hotel South Beach. The person in this role will manage all incoming and outgoing package duties related to hotel guests, residents, group conferences, and employee packages.
Responsibilities
- Direct responsibility and oversight of shipping and receiving tasks
- Receive, log, store, and deliver incoming packages addressed to registered hotel guests, residents, group conference business, and employees
- Handle outgoing packages for internal and external business
- Notifies internal and external customers of packages in storage
- Maintain constant communication via email and/or phone regarding all shipping and receiving matters with guests, residents, and staff
- Direct communication with guest regarding lost and found items requiring shipping
- Billing responsibilities for all outgoing packages
- Ensure all packages being received are not mishandled and/or damaged upon receipt
- Inform Loss Prevention Leadership of any issues or concerns
- Conduct a weekly inventory of packages in storage
About you...
- Education - High School Diploma required
- Experience - At least 2 years of experience as mail clerk/shipping and Receiving Agent, preferably in hospitality
Skills Required
- Must be able to:
- Speak, read, write, and understand the English language. Spanish is a plus
- Provide exceptional customer service
- Provide legible communication and directions
- Lift, push, and pull up to 50lbs
- Stand for long periods of time at once
- Perform job functions with attention to detail, speed, and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using good judgment
- Follow directions thoroughly.
- Understand guest service needs
- Work cohesively with co-workers and other departments as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent resort data
- Use a computer keyboard and possess basic typing skills
- Possess moderate to advanced computer skills
- Work in a dynamic and constantly changing environment
- Adept to multitasking
- Exceptional time management skills
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
- Retirement Planning
- Paid Personal Days
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
