Shipping Lead

Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.

• Oversee daily order processing through designated shipping/mailing systems and assembly lines
• Coordinate changes in shipping methods as instructed by Management
• Schedule pick-ups with various carrier/courier services
• Review, investigate and/or resolve issues with carriers regarding shipments
• Interaction with carriers/couriers regarding shipment status's and continuous communication with Management
• Monitor shipping area, stations and verify all packages are processed accordingly
• Delegate and instruct shipping personnel while maintaining a high level of service and productivity
• Participate and contribute in process improvements and adhere to the Quality Management System
• Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment
• Prepare and verify outgoing presorted mail using internal systems and USPS portal
• Other duties as assigned

• Effective communication/comprehension skills - verbal and written form
• Math skills - Ability to add, subtract, multiply and divide accurately
• Familiar with commonly used practices, concepts and procedures within field
• Ability to present information and respond to questions from management and other departments in a timely and accurate manner
• Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions
• Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools
• Ability to work independently and oversee production with minimal supervision
• Attention to detail and perform multi-tasks successfully
• A certain degree of creativity and innovation is required
• High school diploma or GED required
• Previous experience with leading or supervising a team with a minimum of 3 people
•  2 year minimum of work experience in fulfillment/warehouse environment
• Ability to operate lift trucks and pallet jacks
• Ability to lift up to 15 lbs. frequently and up to 70 lbs. occasionally
• Must be able to perform assigned work in a standing posture for extended periods

• 401K with company matching 6%, vested after 1st anniversary year
• Medical, Dental, Vision, Health, Life Insurance, Short-term and Long-term disability
• Flexible Spending Accounts
• PTO that includes 8 company paid holidays
• Available legal assistance (prenups, wills, child support, divorce, etc.)
• Discounts for entertainment and travel across the US (theme parks, cinema, hotels, flights, etc.)
• Tuition reimbursement
• In-house university with access to 500+ online courses (excel, human resources, management, etc.)
• Access to 3rd party resources (childcare assistance, family therapists, transportation assistance, etc.)
• Monthly engagements that sometimes include free meals (Chick-Fil-A, pizza, snacks, etc.)
• $20.25 - $24.25 per hour