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The Sheriff's Communications Center is recruiting individuals for the position of Sheriff's Emergency Services Dispatcher Trainee capable of taking command of situations in a sensitive and straightforward manner while showing consideration and respect to others. The Sheriff's Communications Center provides the highest quality professional public safety services to the residents of San Diego County.
Sheriff's Emergency Services Dispatcher Trainees are trained to respond to 9-1-1 emergency and non-emergency calls and are responsible for dispatching deputies in the field. This requires a candidate who can assess situations accurately, make quick decisions and use good judgment to ensure safety of patrol deputies.
** July 2024 - 15.03 % increase to base pay (2.75% Across-the-Board + 12.28% Market Increases)
The Communications Center is centrally located in Kearny Mesa and is staffed 24 hours a day, seven days a week, 365 days a year.
Learn more about Emergency Dispatchers HERE.
- Be at least 18 years of age.
- Possess effective oral and written communication skills in English.
- Have no felony convictions (Misdemeanor convictions may be disqualifying depending on the number, recency, and severity).
- Be willing to work night shifts, holidays and weekends (24-hour facility - Premium of $.80 per hour for night shift work).
Please Note: Candidates who meet the minimum qualifications will be placed on a six (6) month eligible list based on the score received.
The CritiCall performance exam can be completed online from home and is a work-simulated computer based performance test covering the following areas:
- Call summarization
- Character comparison
- Data entry
- Cross referencing
- Decision making
- Prioritization
- Key boarding
- Probability
- Map reading
- Reading comprehension
- Memory recall
- Sentence clarity and spelling
For the CritiCall study guide, click here.
STEP 3: Candidates who successfully pass the CritiCall performance exam will attend a Pre-Screening Orientation. Candidates may be invited to participate in the background investigation and selection interview processes listed below.
STEP 4: Candidates may be invited to participate in the comprehensive background investigation.
STEP 5: The remaining steps will include a computer voice stress analysis exam, employment interview, and psychology and medical exam.
ACCOMMODATION
Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of a job, on a case-by-case basis.
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!Employment Type: Regular - Full time
