Emergency Dispatcher

Summary:

Ambulance Dispatcher using two-way radios and a computer-based data system. This is rotating 12-hour shift work and involves communication with criminal justice agencies, fire departments, hospitals, often in life and death situations.

Duties and Responsibilities:

• Monitor status of Units
• Receives and dispatches information to ambulance units using public safety 10-code, two-way radios, and telephones.
• Directs ambulances to scenes of calls.
• Talks to citizens requesting assistance during crisis situations and relay emergency medical information as needed.
• Receives complaints from citizens via telephone.
• Evaluates situations often of an emergency nature.
• Monitors scanners in order to provide assistance during emergency conditions.
• Schedule ALS and BLS transfers that originate within Solano County in a timely manner.
• Maintain current knowledge of Medic Ambulance Service contracts with other agencies.
• Properly post units throughout Solano County and Sacramento County
• Input and retrieve information via computer in an accurate manner.
• Schedule transfers for Sacramento Units
• Protect and maintain confidential information.
• Gather paperwork for billing office.

Qualifications:

• Ability to learn highly sophisticated computer functions.
• Ability to type 35 words per minute.
• Ability to read maps.
• Ability to hear well and speak clearly, give clear, concise directions using telephones and two-way radios.
• Ability to react calmly and speak clearly in crisis situations.
• Ability to learn and use the public safety 10-codes and proper procedures.
• Ability to learn and use proper report writing techniques.
• Ability to learn to funciton in a controlled environment with constant noise and work pressure.
• Ability to work 12-hour shifts.
• Ability to understand and learn basic medical terminology.

Physical Demands:

• Prolonged sitting
• Walk
• Stand
• Use hands

Equipment Used:

• Computer
• Phone and two-way radios
• Maps and information logs
• Copier
• Fax

Work Environment:

• Work 12-hour shifts, day or night shifts.
• Work near moving vehicles
• Constant noise including phones, police scanners, computers, lights and ambulance sirens.
• High pressure

Come be part of an exciting and fast pasted team! Medic is on the cutting edge of EMS with exciting advancement opportunities.

Visit http://www.medicambulance.net to learn more and to access our online application!

KEYWORDS: 911, Ambulance, Technician, 707, Solano County, Healthcare, Medical, Patient Care, Dispatch, Dispatcher, Call Center

Job Types: Full-time

Medic Ambulance Service is an Equal Opportunity Employer and all qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Type: Full-time

Pay: $19.50 - $21.09 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Night shift
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• Typing: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person