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Form of workWho we are and why we are successful
The Electrical Equipment Company (EECO) is not your average industrial full-line electrical distributor. We are a passionate, customer-centered service organization crazy about building a better tomorrow by serving the manufacturing plants, machine builders, and construction teams that make our communities strong.
We are committed to placing people and their ideas before products, solving problems, and helping our community realize its full potential. To achieve this, we are looking for talented people who want to make a positive difference.
Who we are looking for
EECO is seeking a highly organized and detail-oriented person who enjoys delivering professional customer service and values achieving goals and objectives. Being willing to see "the big picture" of our business and being team-oriented is super important. The most successful KAS has a natural desire to develop strong relationships with customers and "go the extra mile".
The objective of this role
The Key Account Specialist (KAS) has direct responsibility for any aspect involving "service" as it relates to a set of accounts designated as "Key" accounts. This could include but would not be limited to offering suitable alternatives, quoting, factory coordination of people, delivery and pricing, coordination of internal technical specialists, product managers, and or business development specialists based on the customer business needs. This position should free up our key Account Manager's (KAM's) to develop new business while providing our "Key" customers with a dedicated resource to service their immediate needs. Results generated by the KAS will have a direct and immediate impact on customer satisfaction and our corporate strategic growth initiatives.
Delivering an exceptional customer experience will be the primary area of responsibility for the Key Account Specialist. They will be supported by customer support reps, product service reps, the pricing team, purchasing/inventory control, credit/collections, sales, and operations. "Key" accounts will get priority on resources committed and should expect the highest level of service we can organizationally deliver.
EECO offers a competitive compensation and benefit program. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
