```Overview:
We are seeking a skilled and motivated Service Writer to join our team. As a Service Writer, you will play a crucial role in ensuring excellent customer service and maintaining efficient operations in our automotive service department. If you have a passion for automotive sales, customer service, and have experience in service writing, we want to hear from you!
Responsibilities:
- Greet customers and provide exceptional customer service throughout their visit
- Listen to customer concerns and accurately document their vehicle issues
- Communicate with technicians to ensure proper diagnosis and repair of vehicles
- Prepare accurate estimates for repairs and clearly explain them to customers
- Coordinate with parts department to ensure timely delivery of necessary parts
- Maintain open communication with customers regarding the status of their vehicles
- Ensure all necessary paperwork is completed accurately and in a timely manner
- Provide recommendations for additional services or repairs based on vehicle inspections
- Follow up with customers after repairs to ensure satisfaction
Requirements:
- Previous experience in automotive sales or service writing is preferred
- Excellent customer service skills with the ability to build rapport with customers
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficient computer skills for data entry and generating reports
If you are looking for an exciting opportunity to work in the automotive industry and have the skills required for this position, we encourage you to apply. We offer competitive compensation, ongoing training, and opportunities for career advancement. Join our team today as a Service Writer!```
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- 8 hour shift
Ability to Relocate:
- Tuscola, IL 61953: Relocate before starting work (Required)
Work Location: In person