Service Writer

The Dan Wolf Automotive Group, Lexus of Naperville, is hiring experienced Service Advisors to provide a world class experience for our guests. We believe in treating each customer as we would a guest in our own home, and every employee as a member of our family.

Our Service Advisors play an important role in the success of our business by ensuring that each guest receives the highest level of service, and leaves feeling valued, respected, and willing to come back again and again. Prior Automotive experience is preferred, but relevant sales experience & success in other fields will also be considered. If your think your experience and qualifications would make you a great fit, we would love to talk to you about a career path with Dan Wolf Automotive.

WE OFFER:

Paid Vacation After 90 Days
Eligible for up to 5 Weeks of Paid Vacation
Paid Holidays
5 Day Work Week
Paid Training
Competitive Pay Plans with Uncapped Earning Potential
Opportunities for Growth Within the Organization
Excellent Health, Dental, & Vision Insurance
401k with Employer Match
Positive & Supportive Work Environment

RESPONSIBILITIES:

Greet Guests Promptly & Enthusiastically, Making them Feel Welcome
Gather Necessary Information from the Guest and their Vehicle
Make Recommendations Based on Their Particular Needs
Set Clear and Concise Follow-Up Expectations with the Guest
Assess Technician Recommendations, Prepare an Estimate
Review Vehicle Needs with the Guest, Effectively Sell Necessary Work.
Overcome Sales Objections Confidently and Consistently
Complete Paperwork Accurately and Legibly per Dealership and Manufacturer Requirements
Explain all Paperwork to the Guest, Review Work Performed, Prices Charged, and Pickup Process

REQUIREMENTS:

Proven Record of Achieving Exceptional Customer Satisfaction
Willingness to Self-Motivate and Hold Yourself Accountable for Results
Personal and Professional Integrity
Competence to Set, Meet, & Aim to Exceed Daily/Weekly/Monthly Goals
Ability to Thrive in a Fast-Paced Environment
A Desire for a Long Term Career with a Growing Organization

We are an equalopportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.