Address
Form of workChristian Brothers Automotive
We Offer:
- Closed Weekends To Spend Time With Family & Friends
- Healthcare and 401K Benefits Available
- Local Owner - Onsite Daily
- On-Going Training & Career Advancement
- Google Score 4.8 out of 5, see our reviews
- Best Industry Warranty Last of 3 YRS/36K Miles
- Master Technicians
Job Title:
Automotive Service Advisor / Writer
Location:
714 S. Weber Road
Bolingbrook, IL 60490
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person customers look to when they need help. You are the person our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
- Greet every customer with hospitality and respect
- Present the best solution to properly repair vehicles in an easy way for them to understand
- Manage the store's workflow in an effective and efficient manner
- Consistently and effectively recommend our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself, teammates, suppliers and the customer
- Directs, coordinates, and participates in performing customer service activities
- Shuttle customers and pick up parts as needed
- Work together as a team and assist other employees as needed.
Qualifications:
- Current driver's licenses
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in Automotive Customer Service and Service sales
- High school diploma or equivalent
- Minimum 5 years experience preferred
Physical Requirements:
- Being dependable and reliable for a position scheduled for Monday - Friday, 7am - 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
This position is located in our "award winning" Bolingbrook, IL shop.
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 280+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
