```Overview:
We are seeking a highly motivated and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating vehicle maintenance and repairs. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document them
- Provide recommendations for necessary repairs or maintenance based on customer concerns and vehicle inspections
- Prepare accurate estimates for repairs and communicate them to customers
- Coordinate with service technicians to ensure timely completion of repairs
- Maintain open communication with customers throughout the repair process
- Process payments and handle cash transactions
- Keep track of service records and maintain organized files
Experience:
- Previous experience in a similar role as a Service Writer or in customer service within the automotive industry is preferred
- Strong knowledge of automotive diagnostics, repair, and maintenance procedures
- Familiarity with tire services, oil changes, and other routine vehicle maintenance tasks
- Excellent customer service skills with the ability to effectively communicate technical information to customers
- Cash handling experience is a plus
- Mechanical knowledge is beneficial
If you are looking for an exciting opportunity to be part of a dynamic team in the automotive industry, please apply with your resume. We offer competitive pay, ongoing training, and opportunities for career advancement.```
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- Professional development assistance
- Relocation assistance
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to Relocate:
- Ponca City, OK 74601: Relocate before starting work (Required)
Work Location: In person