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SalaryPoint Sebago Resort - Casco Maine
The Service Technician assists the Lead Service Technician and Facilities team to carry out daily work on rental units ensuring a positive guest experience. This is a full time year round position with benefits including 4 weeks of PTO. You will work a fluctuating schedule in season and the winter months will be M-F 7-3.
Reports to: Service Supervisor
Service Technician Primary Duties & Responsibilities
- To be an Ambassador for Cove Communities and Point Sebago at all times by choosing your attitude each day and committing to a culture of service, hospitality and accountability.
- Perform Dispatch service calls to assist ours guests with any physical or mechanic need
- Report all service activites on a table keeping the RMS system updated for all departments involved
- Operate and manager company vehicles and tools
- Tracking inventory of service supplies needed
- Provide technical expertise for service call resolutions and complete repairs where necessary.
- Assist housekeeping in daily check-ins as needed.
- Report all service issues to the Service supervisor
- Repair and maintain equipment utilized and within the service department.
- Provide service and repairs to resort guests in a timely manner.
- Approach all guests with a hospitable and friendly demeanor.
- Support and follow Cove Communities and Point Sebago policy at all times.
- All other duties as assigned.
Service Technician Requirements
- Must be able to lift 50lbs on a regular basis and able to withstand long periods of time on your feet.
- Ability to work as a team
- Must have a valid driver’s license.
- Ability to complete work assignments with minimal supervision.
- Possess strong organizational skills.
- Enjoy working in a team environment.
- Ability to work weekends and night shifts as required.
Compensation & Benefits
- $18-$20 Hourly DOE
- Employee Discounts
- Free golf passes
Living Our Core Values
Our Core Values are a way of life, not just empty promises. We’re searching for team members who:
- Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
- Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
- Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
- Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
- Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.
About Cove Communities
Cove Communities is a well-capitalized real estate investment and operating company. We own manufactured housing communities and RV resorts in Canada, the US and the UK. The founders of the company have a track record of building and managing dynamic, fast-growing companies with upward mobility and remuneration for team members who propel results.
Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.
