Service Technical Support

Service Technical Support 1318994

A leading technology company is looking for a Service Technical Support. The successful candidate will be responsible for internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills. The ideal candidate has related experience in the calibration and repair of electronic test equipment. . The company offers a family-oriented culture and environment!

Service Technical Support Pay and Benefits:

• Hourly pay: $22/hr
• Worksite: Electronics Testing and Measurement Company (Roseville, CA 95747 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 24 Month Assignment

Service Technical Support Responsibilities:

• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Solve technical problems of limited scope and complexity.
• Perform adjustments, calibrations and basic repairs.
• Escalate more difficult repairs to experienced technicians.
• Exhibit the ability to build and maintain professional relationships with wide range of people.
• Adhere to the highest standards of business ethics.
• Provide consistent, solid contribution to team and service center delivery goals.

Service Technical Support Qualifications:

• Prior experience is strongly preferred. Applicant should have related experience in the calibration and repair of electronic test equipment.
• This position requires some education, specialized training/certification, or Military experience.
• Experience using automated calibration software platforms (STE, PC Based, METCAL, TME etc) is a plus. Strong PC (MS Windows/Office) skills are a must.
• PMEL experience strongly desired.
• Requires excellent communication and organizational skills.
  
• Demonstrates electronic and mechanical competence.