At Columbia Gorge Motors, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today. We are willing to pay relocation bonus, signing bonus in addition to our robust benefits package.
What We Offer:
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Long term job security
- Health and wellness
- Discounts on products and services
Job Summary: We are seeking a full time Service Advisor at our Columbia Gorge Honda location! The Service Advisor is the dealership's first-line customer relations and service sales representative. The main job functions includes satisfying customer and vehicle related concerns, meeting predetermined sales objectives, and thoroughly and accurately performing designated administrative activities.
Responsibilities
- Being first contact for service customers via phone and in person.
- Prepare written estimates for service work and parts.
- Act as liaison between customer and manufacturer reps and technicians.
- Strong interaction with in-house technicians.
- Track repair orders; parts requests; perform timely follow-up with customer.
- Input/track repair orders through computer.
- Ensure timely completion of repair order and invoice submission.
- This position will be apart of an award winning dealership with opportunity for growth.
Qualifications
- One-year customer service experience
- Flexible schedule
- Valid Driver's license and clean driving record
- Detail orientated
- This person must have highly developed customer-service skills
- Knowledge of general vehicle maintenance and system operations
- Positive teachable attitude to learn processes
- Ability to work in teams within their department and other departments
- Problem solving skills are a must
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.