Service Advisor In Training

About Bosak Auto:
We at the Bosak Auto Group are committed to providing an environment for our employees that gives them the knowledge and skills necessary to live out the Bosak Values, giving each employee the opportunity to reach higher levels of individual and professional growth.
Who are we looking for?
Bosak is currently looking for a motivated individual who is looking for an opportunity to start an exciting new career as a Service Advisor.
Skills:

• Customer-focused
• Polished and professional communicator
• Conducts business in an ethical and professional manner.
• Exhibits high level of commitment to customer satisfaction.
• Maintains professional appearance.

Responsibilities:

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Answers phone calls promptly and professionally.
• Schedules service appointments and obtains customer and vehicle data.
• Trains how to advises customers about necessary service for routine maintenance
• Observes Service Advisors and Service Management learning how to effectively communicate with customers regarding the care of their cars and the value of maintaining their vehicles.
• Trains on how to properly contact and communicate with customers regarding any changes in the estimate or promised time, detailed explanations of cost and time requirements, and how to acquire proper authorization before any additional repairs are performed.
• Develops an understanding of how to properly prepare a repair order showing time, cost and labor estimates for service.
• Works with Service Advisors and service management learning how to write concise descriptions of the customer's concern on the repair order.
• Helps to maintain high customer satisfaction standards and Handles customer complaints.

What we are offering:
Competitive Industry Compensation Plan
Benefits:

• Medical Insurance
• Dental/Vision Insurance
• Short Term Disability
• Life Insurance
• Paid Vacations
• Paid Holidays
• 401 K Match
• Employee Assistance Program
• Personal Advisory Service
• Employee Discounts

Incredible Growth Opportunities!
It is Better at Bosak!
Bosak Auto Group is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Bosak Auto Group also prohibits harassment of applicants or employees based on any of these protected categories.
Requirements
Attributes:

• Respect
• Consistency
• Positivity
• Motivation
• Professionalism

Education and/or Experience

• Two to four years related experience and/or training; or equivalent combination of education and experience. Associate's degree or technical school preferred
• Valid Driver's License

Salary Description
Starting at $14.00 Per hour