Service Advisor - Big O Tires - Ste

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer Excellent benefits, profit sharing bonuses, paid time off, a fast-paced Sales work environment. Join our team today!

Position Summary:

An Automotive Service Advisor for Big O Tires, you will assist in directing and managing the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit. The Service Advisor drives sales growth as the leader of the customer experience on the sales floor.

You will have the great responsibility to inspire, motivate, lead and develop an entire store team. You will provide leadership and direction to the store staff and successfully champion business strategies, vision and values. The Tire Sales Manager will maximize store profitability by increasing Tire Sales while controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for Store’s Tire Sales and Unit goals

Understands the impact surrounding KPI's and level sets employee expectations to achieve positive results.

Personally, demonstrates high level of customer engagement and sets expectations for team.

Ensures company standards for cleanliness for the sales floor, stockroom, restrooms, counter and hospitality area.

Keeps Customer’s up to date on status of vehicle.

Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form

QUALIFICATIONS

Previous Experience Selling Tires

Must be a Great Salesperson.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to speak effectively before customers and employees.

Bilingual is a plus

Valid driver's license

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Every weekend
• Monday to Friday

Shift:

• Day shift

Application Question(s):

• If offered a position, how soon can you start?

Experience:

• Service Advisor: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person