Server/Waiter

Sylvania Country Club is excited to announce an opening for a Server. This exceptional opportunity invites you to join a team of successful professionals in an environment that encourages growth through personal and professional development. Our philosophy is to hire great people and give them the resources, support and inspiration they need to succeed. Qualified candidates will thrive in a hospitality environment, enjoy collaboration and be highly focused on providing superior service to our private club members.

We believe our team members are our greatest strength and competitive advantage. You are our #1 customer. Whether you are looking to take your career to the next level or have a long-standing passion for hospitality and customer service, there’s an exciting new opportunity for you at SCC.

As a private country club, we serve members from several fields and with many different interests. From young families to some of Northwest Ohio’s most successful professionals, you will have an opportunity to engage with a variety of members and guests, providing a first-class experience and dedicated service they will carry with them long after they’ve left the premises.

For over 100 years we have created lasting memories for generations of families. If you enjoy creating special moments for others, putting smiles on faces and being part of a dedicated group of Hospitality Professionals, we would love to meet you.

We offer:

Insurance Benefits
Employee Discounts
Free Rounds of Golf
Competitive Wages
Flexible Schedule
Holiday Pay
Professional Development

Please see the details of the role below and reach out to schedule a meeting.

Job Title:
Server

Reports To
Food and Beverage Manager and Director of Food and Beverage

Job Summary
Provide friendly, responsive service to create an exceptional dining experience for all of our members. Each server’s primary objective is to create exceptional moments through elevated service and attentive hospitality.

Activities & Responsibilities

Primary
o Promote, work, and act in a manner consistent with the mission, culture and values of Sylvania Country Club.
o Monitor and observe members and guests dining experience to ensure they are satisfied with the food and service, and respond promptly and courteously to correct any problems.
o Learn and use names when addressing members.
o Collect payments from members.
o Write members’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
o Take food or beverages orders from members.
o Serve food or beverages to members, and prepare or serve specialty dishes at tables as required.
o Present menus to members and answer questions about menu items, beverages, and other restaurant functions and services
o Inform members of menu changes and daily features, and make recommendations you genuinely feel your members will enjoy.
o Clean tables or counters after members have finished dining.
o Prepare hot, cold, and mixed drinks for members, and chill bottles of wine.
o Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
o Stock service areas with supplies such as coffee, food, tableware, and linens.
o Explain to members how various menu items are prepared, describing ingredients and cooking methods.
o Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
o Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
o Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking members.
o Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
o Bring wine selections to tables with appropriate glasses, and pour the wines for members.
o Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
o Escort members to their tables.
o Garnish and decorate dishes in preparation for serving.
o Fill salt, pepper, sugar, cream, condiment, and napkin containers.
o Describe and recommend wines to members.
o Thank members for their visit and invite them to return.
o Attend all scheduled employee meetings and offers suggestions for improvement.
o Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant outlets.
o Fill in for fellow employees where needed to ensure member service standards and efficient operations.

Tools & Technology (examples in parentheses)
o Commercial use cutlery
o Credit card processing machines
o Point-of-sale receipt printers
o Point-of-sale terminals and workstations
o Touch screen monitors

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid training
• Referral program
• Vision insurance

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant
• Upscale casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Restaurant experience: 1 year (Preferred)

Ability to Commute:

• Sylvania, OH 43560 (Preferred)

Work Location: In person