Duties and Responsibilities
- Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members
- Demonstrates teamwork
- Takes food and beverage orders from customers
- Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
- Follows company cash handling policies and procedures
- Completes opening duties, shift, and closing duties
- Delivers food and beverages to customers in a timely manner
- Suggestively upsells when options exist for liquor or food items
- Follows all sanitation and safety policies
- Maintains the server stations ensuring they remain stocked throughout the shift
- Ensures table maintenance throughout the dining experience
- Able to fill in as needed to ensure a smooth experience for customers and team members
- Maintains a safe working environment and reports any safety issues to management immediately
- Maintains valid state and local food handlers and alcohol certifications
- Adheres to all Genghis Grill policies and procedures
- Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
- Other duties as assigned by management
- Must be motivated and have a high energy level
- Must be customer-centric, demonstrating a desire to be of service
- Must be organized
- Must be able to excel in high-pressure environments
- Must be able to follow written and verbal instructions
- Must have a calm and friendly demeanor at all times
- Must have a working knowledge of our menu items including signature beverages
- Must be respectful of all customers, managers, team members, and vendors
- Must be able to recognize common signs of intoxication and know-how address the situation following Genghis Grill standards
- Must maintain all required state and local food and alcohol certifications
- Must be available to a variety of opens, swings, and closes including weekends and holidays
- Must be able to lift/carry up to 25 lb.
- Must be capable of constant walking, standing, stooping, and reaching in any direction
- Must have manual dexterity
- If you need any accommodation from Genghis Grill to enable you to perform essential job functions, please let us know