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Title and Summary
Senior Vice President, Advisors Consulting & Information Services, LAC
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
Within the Data & Services organization, the Insights and Analytics Product organization is focused on creating, evolving and delivering superior products for our clients on the area of Analytics, Insights, Test & Learn and Consulting & Innovation products and services. This team is accountable for ensuring we are growing our business in the region through thoughtful product road mapping within the region, influencing global product managers to ensure the solutions in region are effective and partnering with our sales and Client Services teams to bring value added solutions to market.
Overview
• This role is responsible for Regional Product Management of the Insights and Analytics products within our Latin America Countries / Region (LAC) as well as the Consulting & Innovation business. This includes:
• Owning and driving P&L for all Insights, Analytics and Consulting products in LAC in close coordination with D&S business leads in the region.
Partnering with Marketing to develop product marketing plans and sales materials
• Determining and driving forward the product innovation agenda and product road map, including localization needs
Managing the Studio Process in the region for new products launches
Understanding of competitive landscape / competition solutions
Partnering with Marketing to develop product marketing plans and sales materials
• Ensuring successful sales of the product through Mastercard's sales teams
• Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
• Candidates for this role will likely have answered 'yes' to the following questions:
• Do you have a track record of successfully managing a P&L?
• Are you comfortable with rigorous and advanced analytics and innovation trends (e.g. AI)?
• Do you have a background in building products and developing intellectual capital?
• Do you have experience successfully leading teams and developing talent?
• Are you motivated by working in a flat hierarchy and making broad contributions?
• Are you interested in solving problems through technology and software?
Role
• Ability to effectively build and prioritize the regional product road map
• Innovative leadership to continue evolving our product suite and drive future success
• Interface with Mastercard leadership across the organization to represent the suite of products
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
• Lead, manage & develop a team of product managers to drive capabilities, create development and career plans and stimulate a culture of high performing teamwork. Build strong relationships across Mastercard at all levels
• Incorporate a Product Management discipline
• Ensure our solutions remain market leading/competitive
• Align regional requirements with product roadmap
All About You
• Experience with software and / or analytic products
• Strong project management skills
• Experience effectively leading teams
• Desire to roll up sleeves and make direct contributions
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams
• Interest in technology and desire to apply technology to solve problems
• Strong communicator
• Spanish and or Portuguese proficiency preferred
• Demonstrated ability to build relationships with senior executives
• Knowledge of the financial services industry, ideally including both retail banking and payments
• Bachelor's degree required
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.