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Form of workWhy WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Why should you join the Government Services team?
Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD) and intelligence community markets. We excel at delivering innovative, operationally ready and cost-effective IT solutions that accelerate the interoperability and resiliency of mission critical systems.
Want to learn more about Government Services? Check us out on our platform:
https://www.wwt.com/public-sector
https://www.wwt.com/government-services
What Will You Be Doing?
Primary Responsibilities
- Patching and upgrading Horizon View.
- Updating and patching Windows Gold/Master/SHB image.
- Enhancing and fine-tuning performance on VDI desktop.
- Securing VDI desktop policies in Active Directory and DEM (Device Endpoint Manager).
- Develops advanced technical solutions for the management of networks, software, hardware, configurations, and architectures.
- Troubleshoots highly complex system hardware and software issues.
- Develops training materials for end users on the proper use of hardware and software.
- Develops implementation plans for software installations and upgrades to operating systems and layered software packages.
- Monitors and tunes systems to achieve optimum performance levels.
- Ensures workstation/server data integrity by implementing standard software and hardware solutions.
- Leads efforts to ensure data/media recoverability by following a schedule of system backups and database archive operations.
- Conducts advanced hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Develops performance and security plans for computers that meet the needs of network users.
- Evaluates existing systems and plans long-term strategies.
- May coach and provide guidance to less-experienced professionals.
- May serve as a team or task lead.
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Education Requirements
- BA/BS or equivalent years of combined experience and training.
Experience Required
- 5+ years of IT experience with 1-2 years of hands on experience administering a Virtual Desktop Integration.
Certification Requirements
- IAT Level II is required (i.e. Security+)
- Operating System Computing Environment Certification - MCSA 2016 or AZ-104 or VCP Certifications (if not presently holding certification must be willing to obtain prior to starting in role.)
Clearance Requirements
Prefer a Secret clearance with ability to obtain TS/SCI level access. Must have clearance (and relevant certifications) prior to start in role. Must be able to obtain TS/SCI eventually.
Want to learn more about Government Services? Check us out on our platform:
https://www.wwt.com/public-sector
https://www.wwt.com/government-services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
