Address
Form of workAre you up to the challenge?
- Daily Application Administration of SevOne with duties such as:
- Dashboard Creation
- Application Troubleshooting
- User Administration
- Object Grooming
- Device Onboarding
- Creating / Generating System Health Reports
- Routine Application Administration of IBM Netcool Operations Insight (NOI) with duties such as:
- Application Troubleshooting
- Alarm/Event Engineering Support
- Impact Policy Support
- Report Creation / Security Compliance Support (SOC3)
- Development / Implementation / Delivery of tool enhancements in partnership with Senior NSI Staff.
- Automate operational tasks, identify, and contribute to automation activities.
You should definitely have:
- A Bachelor's degree in Information Systems & Technology / Computer Science / Electrical Engineering or equivalent
- 3-5 years of experience in Network Fault and Performance Management Systems Administration or high school diploma with at least 9 years of relevant work experience in large scale, complex, mission critical Engineering or Systems Management
- Experience with Event Management and Monitoring Systems including Netcool Omnibus and SevOne
- Experience with SQL and Oracle databases
- Experience with scripting tools such as Python, PowerShell, Perl
- Experience with Windows and Linux operating systems at the command line level
- Experience supporting a NOC and OSS tools for a managed service company
- Experience with Technologies such as (SNMP, API, Webhooks, WebSocket, Kafka)
- Understanding of KPI's (Jitter, Latency, RTT, Bandwidth Utilization)
- Understanding of MIB / OID structure
- Must have strong written and verbal communication skills including good presentation skills
- Critical thinking, decision-making, negotiation, and problem-solving skills
- Able to be self-managed and self-organized working independently or in teams
- Must have proven experience working in a project-based environment for the deployment of medium complex systems tools projects
- Advanced knowledge of Microsoft Office software suite, especially with using Visio to diagram systems and workflows
- Ability to be on-call 24/7 (business-side system support)
- Ability to lift equipment weighing 30lbs (more weight with assistance)
It would be nice if you had:
- Experience working with the IBM Netcool Network Fault Monitoring suite of tools such as Dash, Impact, Object Server, Gateways, Probes, Log Analytics
- Experience working with Network Performance Monitoring tools like SevOne, Grafana, Cacti
- Knowledge of basic networking hardware - Cisco / Juniper
- Certifications, such as: DevOps, scripting languages, CCNA, ITIL certification, Netcool, ServiceNow and related technologies or applications
- Knowledge of ServiceNow or similar ticketing systems
- Knowledge of diverse satellite telecommunications products and services preferred
- Positive and cheerful attitude with a lively and outgoing disposition
What it's like to work with us:
Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.
We emphasize personal and professional growth
Awesome benefits including PTO, medical, tuition reimbursement, and training
Flexible work arrangements
Fun, diverse, and inclusive culture
Other Job Info:
- These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled
