Senior Systems Engineer

Software Resources has a contract job opportunity for a Senior Systems Engineer with a major organization in Jacksonville, FL. Must be On-Site.
Job Specifications:

• Participates in long-range enterprise technical planning by providing consultative direction, recommendations, and authoritative engineering judgment in the decision-making process for future efforts.
• Provides guidance and work leadership to less experienced / non-senior infrastructure team members and may have supervisory responsibility.
• May serve as a technical team or task lead.
• Serves as subject matter expert for IT projects, products, and services.
• Develops and documents standard operating procedures.
• Manages the services, products, and infrastructure to include current and prior versions of active directory, EMC storage area networks (SAN), VMware virtualization, Microsoft Windows Server and Unix OS platforms, Microsoft Systems Center Configuration Manager (SCCM), Microsoft Systems Center Operations Manager (SCOM), Microsoft 365 cloud-based email, application, and data storage. Diskeeper defragmentation, Citrix client remote access, F5 software load balancing, Microsoft Exchange, Symantec file and email archiving, SolarWinds suites of application (server and application monitoring, Network Monitoring, and software distribution, etc.), Proficient with PowerShell scripting for process automation, troubleshooting, and configuration. WatchGuard firewall and email/spam filtering, Webtrends web analytics, Symantec NetBackup, Avamar backup solution with a Data Domain environment, patch management, backend-technology for Commercial Off The Shelf (COTS) and in-house developed applications, and cloud-based solutions.
• Operates personal computer including word, spreadsheet, database, and other related software to include Visio.
• Works closely with Enterprise Architects and System Architects, and business units to assist with the design of infrastructure solutions to meet business requirements. The incumbent will have both leadership and technical skills to communicate technical terms and direction effectively and efficiently in a way that is easily understood by IT staff and business customers.
• Integrates monitoring and configuration services as appropriate, (SCCM, SCOM, SolarWinds, etc.)
• Creates and implements simple to complex PowerShell scripted solutions for various operational support.
• Implements and configures hardware, system software, and business software.
• Documents product implementation and upgrade steps in easy-to-follow instructions and creates necessary technical design documents.
• Conducts proactive maintenance of IT infrastructure with no supervision including maintaining high level of systems availability, monitoring systems performance and reliability to mitigate outages and system interruptions, managing tools for providing early warning and alerts, and monitoring system capacity utilization and taking proactive steps to avoid over utilization.
• Works with vendors to resolve system outages, advanced technical hardware, and software issues.
• Serves as escalation point for critical and complex issues from junior team members.
• Diagnoses and resolves advanced technical issues, conducts root cause analysis, demonstrates consistent level of accuracy with problem resolution.
• Performs firmware and operating systems upgrades and patches.
• Performs backups and restores of customer data.
• Configures, tests and pilots' deployment of new technologies and solutions.
• Participate in disaster recovery tests and planning.
• Responds to and resolves assigned tickets and requests.
• After hours work as required.
• Demonstrates proficiency in competencies.
• Performs related duties as required.

Scope of Work:

• Responsible for implementation, configuration, upgrade, monitoring, troubleshooting, and administration of the mission critical server technology software and hardware infrastructure.
• Must be able to demonstrate the ability to operate as a Senior Systems Engineer with strong Microsoft server administration, some Unix/Linux skills.
• Must possess strong analytical skills to understand the business requirements to turn them into technical solutions.
• Understanding of both virtual and cloud environments.
• Understand of network design.
• Design and build both server hardware and software solutions.
• Experience working in a government organization is a plus.
• Prepare detailed specifications and technical design documents.
• Help identify and resolve gaps between requirements and technical design.
• Work closely with customers, business analysts, and team members to understand business requirements that drive the design of quality technical solutions.
• Ensure that solutions are aligned with business and IT strategies and comply with the organization's architectural standards
• Train and mentor junior developers.

Goals:

• Address and support the IT needs of customers within the city.
• Deliver the final product on time and within budget.
• Work in a collaborative environment with other engineer and other teams within and outside of ITD

Deliverables:

• Technical design of both hardware and software solutions.
• Internal and vendor meetings.
• Technical Design Document
• Hardware and software installation.
• Follow change control process.
• Support to Mission Critical Applications
• Quick Turnaround of Issues and Requests
• Effective Team Communication
• Passion for Continuous Learning and Improvement

Benchmarks:

• Projects on time and budget
• Teamwork both within and outside of the team.
• Day to day support of systems.
• Hands on working with systems.
• Mentoring of junior team members.

Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/