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About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.
Job Title: Salesforce Business Analyst
Work Location
Union Beach - New Jersey
- Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, Revenue cloud, CRMA analytics, IFFMAN(PLM), and Salesforce CPQ.
- Evaluation of current Data model
- Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
- Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
- Conduct workshops/discussions with business owners to understand existing processes, pain points, and ideal state scenarios.
- Define process optimization opportunities.
- Define roadmap and backlog
- Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
- Manage various salesforce projects, including gathering information, planning, and executing projects.
- Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
- Works with the design team to ensure that the most significant business operations are addressed.
- Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
- Create a requirements management strategy for the project, which describes; the process for elicitation, documentation standards, and formats.
- Familiarity with the backlog grooming process, attributes, review, and approval process.
- Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
- Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
- Maintain a functional grasp of the business requirements and project solutions.
- Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
- Collaborate with cross-functional teams to build sustainable applications.
- An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
- Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
- Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required.
- Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.
- Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
- Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
- Work with QA and Development team to make them aware of E2E flow and process
- Review and approval for Test Scripts, Test Cases and Test results
- Active participation in QA test execution , Client Demo, SIT, UAT and Hypercare
- support QA team for Test execution and Review as and when required.
- Salesforce Certification
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
