Senior Salesforce Administrator

ButterflyMX is a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Our solutions are relied upon by more than 13,000 multifamily, commercial, student housing, and gated communities worldwide, including those developed, owned, and managed by the most trusted names in real estate.

Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care. While we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh.

ButterflyMX is seeking a skilled Senior Salesforce Administrator to lead the ongoing development and maintenance of our Salesforce environments. You will be responsible for working closely with our sales, marketing, support and customer success teams to understand their needs and implement solutions within Salesforce.

Responsibilities

• Collaborate with business stakeholders and technical teams to gather requirements and define solutions on the Salesforce platform
• Develop, design, and maintain CRMA dashboards and analytics
• Manage and utilize the CRMA platform to extract meaningful insights from it
• Prepare reports using various visualization and data modeling methods
• Design, develop, and maintain advanced Salesforce solutions, including custom objects, workflows, validation rules, and flows
• Manage the integrations of third-party applications
• Perform code reviews and provide technical guidance to ensure best practices and adherence to Salesforce design and development standards
• Stay up to date with Salesforce releases and new features, and propose enhancements or improvements to existing solutions
• Collaborate with stakeholders to develop and execute data migration and system integration strategies
• Troubleshoot end user issues & act as an escalation point for other team members
• Collect, refine, and prepare data for analytics and visualization

Requirements

• 5+ years experience in Salesforce configuration and administration

• Strong experience working in Tableau and/or Salesforce CRM Analytics
• Salesforce certification
• Extensive experience with Salesforce configuration, including workflows, validation rules, Process Builder, Flow and security controls
• Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
• Experience in documenting business processes for future state improved processes and system designs
• 4-6 years experience in Salesforce configuration and implementing CRM systems
• Strong knowledge of CRM software quality assurance best practices and methodologies
• Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skillsd written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills

Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost) starting day 1
• Dental and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays and 25 days of PTO
• Paid Family Leave
• Employee Assistance Program
• Quarterly self-care stipends
• HealthAdvocacy Program
• Access to optional benefits, including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
• Collaborative, dynamic work environment filled with kind, intelligent people who are working hard on an industry-defining product


EEO STATEMENT

ButterflyMX is an equal-opportunity employer, and we value diversity at our company. We strive to create an accessible and inclusive experience for all candidates and employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. Please let our recruiting team know if you need reasonable accommodation during the application or the recruiting process.