Senior Salesforce Administrator

The range for this role is $97,000 - $139,000

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.

Interested candidates must be willing and able to work onsite minimum 3 times per week in our Colorado Springs, CO office.

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God to the best of our ability.

The Job

The Sr. Salesforce Administrator will partner with the Information Technology team to define, implement, and drive best practices for improving quality solutions to meet organization needs. The Administrator will assist the growth of our Salesforce platform and work closely with our business units to increase adoption and improved process. The Administrator will work closely with functional leaders, organization units, and subject matter experts to identify, develop, and deploy new business processes. This role will be responsible for executing on the day-to-day configuration, support, maintenance, and improvements of our entire CRM platform.

Essential Job Duties & Responsibilities

• Serves as a Salesforce evangelist within the organization; suggests how the current application can be enhanced to improve business processes and communicates that in writing and presentation
• Completes regular internal system audits, assists with security projects, and prepares for quarterly releases by staying up to date on the platform's new tools and capabilities
• Enhances Salesforce data security and change management processes to better serve the business
• Works with developers to integrate Salesforce data into other internal systems and/or data from other systems into Salesforce
• Responsible for daily assignments with changes to custom fields, validation rules, workflow rules, process builders, and lightning flow.
• Assists with development in Salesforce Lightning and Lightning migrations
• Solves technical issues and quickly creates and implements new functionality to solve the problems while also developing and implementing approved enhancements
• Provides internal support for departments on the Salesforce platform in Production and Sandbox instances.
• Creates, updates, and maintains user profiles, permission sets, and role hierarchy.
• Monitors the health of our Salesforce organization (licenses, packages, etc.)
• Contributes to the exercise and expression of Christian Care Ministry's Christian beliefs
• Performs all other duties as assigned

Essential Skills & Abilities

• Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval
• Ability to work in a fast‐paced environment, multi‐project environment, meeting commitments and deadlines
• Organized, and detail oriented with a concise, impactful writing and communication style

Core Competencies/Demonstrable Behaviors

• Drives Results – consistently achieves results, even under tough circumstances and tight deadlines.
• Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
• Collaborates - building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.

Education and/or Experience

• Bachelor's degree in Computer Science, Information Technology, or closely related field with 3-5 years of Salesforce Administration experience or combination of education and experience required
• Salesforce Administrator certification (ADM201) required
• Salesforce Advanced Administrator certification (ADM211) preferred
• Experience with enterprise‐scale applications and operational support of systems
• Experience with software development process/lifecycle
• Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)
• Experience in a healthcare‐related field or financial field preferred

Supervisory Responsibilities

• This job has no supervisory responsibilities

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• Medical
• Health Savings Account
• Employer Paid Life Insurance and Long-term Disability Insurance
• Dental
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match
• Paid-time off – accrued bi-weekly
• Wellness plan
• Employee Assistance Program
• Anniversary Awards Program
• Birthday Awards