Fully remote position in the United States
Location: Orlando, Florida is preferred
BriteCore is seeking a dynamic and experienced Senior Project Manager to lead the accelerated implementation of our configuration/SaaS-based Property and Casualty Policy Administration System. The successful candidate will be the driving force, persuading customers to expedite the provisioning and sign off on accurate rating, policy, integration, and lifecycle configuration information and then fully engage in training and validation. The PM will develop and drive detailed project plans, timelines, and resource allocation, providing effective communication and coordination throughout the accelerated project lifecycle to ensure milestone achievement.
Key Responsibilities
- Lead the end-to-end implementation of the BriteCore Policy Administration System, ensuring alignment with accelerated project goals (4-9 months), timelines, and budget constraints.
- Collaborate with cross-functional teams, including software developers, quality assurance, business configuration analysts, and stakeholders to define and drive project scope, objectives, and deliverables.
- Develop and maintain detailed project plans, timelines, and resource allocation, ensuring effective communication and coordination throughout the accelerated project lifecycle.
- Manage the customer relationship, setting expectations, and preventing scope creep or changes during the configuration and validation phases to minimize implementation delays and control costs.
- Optimize implementation processes to reduce costs and timelines while ensuring high-quality deliverables, resulting in happy and referenceable customers.
- Interface with and report progress to executives at BriteCore and the customer, providing regular updates and insights into the accelerated project's status.
- Manage team resource allocation across projects, ensuring milestone achievement, and tracking actual effort to accurately schedule and resource future projects.
- Facilitate meetings that lead to actionable outcomes and decisions with follow-up communication including a summary of decisions, next steps, and assigned responsibilities.
- Manage, communicate, and escalate potential risks and challenges transparently, outlining mitigation strategies.
- Act as the primary interface between BriteCore and the customer, persuading them to quickly provide and sign off on accurate configuration information, minimizing delays, and ensuring project milestones are met.
- Collaborate with product owners to ensure that the P&C Policy Administration System meets business requirements and delivers optimal value to end-users.
Required Skills
- Bachelor's degree in Project Management, IT, Business Administration, or a related field.
- Proven experience (7+ years) in successfully managing multiple 4-9 month projects, preferably in the SaaS or Insurance industries.
- PMP or similar project management certification.
- Strong understanding of Property and Casualty insurance concepts and processes.
- Exceptional leadership, communication, and interpersonal skills.
- Proven ability to manage customer relationships, set expectations, and persuade customer engagement.
- Experience using project management solutions like Wrike.
- Excellent written and interpersonal communication skills.
- Superior organizational abilities.
- Professional demeanor in stressful situations.
- Ability to travel up to 15% to client sites.
- Ability to thrive in a fast-paced, dynamic cutting-edge technology environment.
Benefits and Compensation
- Comprehensive health insurance coverage including medical, dental, and vision
- Short and long-term disability coverage
- Critical illness coverage and life insurance
- 401(K) with a company match
- Unlimited vacation time
- Fully paid parental leave
- Fully remote work in a remote-first company
About BriteCore
BriteCore is a fully managed administration platform for insurance companies. We focus on building gorgeous, scalable, and usable cloud-based solutions. Our team of top performers enjoys working together and takes tremendous pride and ownership in our platform. The environment is progressive, deploying through AWS using continuous integration principles. We love great technology and it shows in every aspect of our product. Our team enjoys a very flexible, balanced, and stimulating environment. Bring creativity, focus, productivity to your job, flexible paid time off, and remote work.
BriteCore is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.