Senior Osp - Quality Engineer

IT'S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!  
At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. We've had the home team advantage for over 75 years, and we're proud to serve the communities where we live, work, and play.

JOIN THE HOME TEAM

• Award-Winning Culture: 2023 Best Places to Work
• Trusted Local Employer for over 75 Years: 4.7 Google Star Rating
• Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings
• Top 100 Fiber-To-The-Home Leader
• Competitive Compensation, PTO, Paid Holidays, and more!

WHAT WE'RE OFFERING

The Senior OSP - Quality Engineeris responsible for reviewing OSP design packages from internal and external resources to ensure the accuracy and adherence to United Communications design standards as well as associated state/municipality guidelines. This position will help maintain a working document of United's design process and standards with guidance from Engineering Leadership. In conjunction this role will need to ensure quality assurance and be a SME of all fiber networks architecture and design principles.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Duties include the following, but other duties may be assigned as required.

• Process and maintain concept proficiency for Distributive split + Distributive tap FTTH architecture.
• Quality Assurance metric analysis for review and grading for all work type designs.
• Conduct audits of internal and external resources to ensure process implementation of standards.
• Assurance efficiencies to reduce Construction and Engineering's overall cost per/ft.
• Performs other job-related duties as assigned.
• Must check the outgoing deliverable packages for quality standards including company, jurisdictional, local/national and customer project specific standards to verify all supporting documentation has been prepared properly.
• Must return documents for re-work as needed, including uploading documents and communication with teammates, vendors, and Project Managers.

PHYSICAL DEMANDS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The employee is regularly required to communicate with customers and co-workers in a clear and straight forward manner.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. 
• The employee must frequently be able to remain in a stationary position for extended periods of time and operate a computer and other office equipment. 

WHAT YOU BRING

• Understanding of FTTX Network Architecture.
• Minimum 15+ years of experience in related OSP, QA and standards creation experience a plus.
• Previous OSP drafting experience preferred.
• Previous Quality Control experience is preferred.
• PC Skills - requires a high-level comprehension of deciphering construction prints/drawings, GIS design, splice schematics, etc.
• Proficiency with Microsoft Word, Excel, Smartsheet's and AutoCad required.
• Ability to operate in GIS software (ArcGIS)
• Valid driver's license and acceptable driving record. 
• Ability to comprehend, write, and effectively explain fiber/copper architecture and records and standards thereof.
• Systematic and methodical in day-to-day duties and operations.
• Able to effectively manage multiple priorities and prioritize, with a strong attention to detail in a fast-paced environment.
• Analyze complex problems, evaluate alternatives, and make sound, well-structured recommendations.
• Establish and maintain effective working relationships with peers, superiors, vendor representatives and clients.
• Work seamlessly with various skilled staff from other departments or outside agencies.
• Effectively present information and respond to questions to Engineering Leadership, vendors, and outside agencies. 

WHO WE ARE
United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved into an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region as recognized by Broadband Now, United also delivers personalized user experience with local customer service, ranking as one of the industry's best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.

UNITED COMMUNICATION'S CORE VALUES:
We enrich our communities and the lives of our neighbors through reliable connections and passionate service.

• Safety - we assure the safety of everything we do.
• Service - we are responsive, informed, and easy to do business with.
• United - we communicate and collaborate.
• Integrity - we keep our promises and do the right thing even when no one is watching.
• Driven - we serve to win customers.