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Form of workJob Description
Job Description:
Pay Range 53hr - 57hr
Responsibilities:
Pay Range 53hr - 57hr
Responsibilities:
- This is a hands-on technical role.
- Provide tier 3 (Professional level) operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis.
- Independently own the Network Infrastructure support, solve complex issues, and suggest design modifications as appropriate.
- The resource must have good and extensive knowledge and hands-on experience with Aruba Wireless.
- The resource must have experience in LAN switching, including troubleshooting various LAN-related issues like VTP and STP, and should be familiar with packet capture on various platforms.
- Must have worked on multiple routing technologies and be able to resolve issues related to BGP, EIGRP, and OSPF.
- The Resource must have knowledge of VMware Velocloud SD-WAN.
- Knowledge of maintaining DHCP servers.
- Knowledge of various Radius/TACacs, NAC, and security tools, including Aruba ClearPass.
- Must have prior experience in managing Zscaler, including ZIA and ZPA.
- Perform monitoring and maintenance of the overall environment working with experienced team members.
- Perform change controls. Update process documentation and team portals.
- Participate in troubleshooting, capacity planning and analysis, performance analysis, and Root Cause Analysis.
- Automate operational tasks to simplify and enhance process robustness.
- Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
- Manage network service providers and matrixed resources.
- Refresh heat maps and operations plans for campus networks and all WAN, LAN, and WLAN connectivity.
- Monitor and analyze statistical data to develop improvement plans for network and application performance.
- VMware Velocloud SD-WAN, Cisco Routing, Switching (Arista and Cisco), Aruba Wireless(WLAN), Aruba ClearPass, Load Balancer, NetScaler, and Zscaler.
- The ideal candidate must have deep experience in networking technologies, such as routing including hands-on experience with running routing protocols like BGP, EIGRP, and OSPF; Load Balancer (F5); switching; wireless networking; SD-WAN; managing heterogeneous environments; generating metrics related to network performance, capacity, and availability.
- The candidate should also have a strong background in network performance management, service delivery, and strategic operations planning, with a strong technical orientation and creative problem-solving skills.
