Senior Manager, Software Engineering

Job Summary:
Manages and oversees the design and development of systems software and/or software applications.
Job Responsibilities:

• Manages the activities of a large, strategically important sector of software engineers responsible for providing desired functionality to assigned content, products or services. This role is passionate about the product and the problem being solved. Regularly gives product direction and feedback to the Product Manager, possibly through "vigorous" conversations. This role is accountable for the architecture, the performance, quality, etc.
• Architecture is often going to be handed to the engineering manager as pre-work done by a portfolio architect, a CIO, or somebody else that proposed the project. But the engineering manager must have final say on dependencies, technology libraries and architecture. They should not feel constrained by what is handed to them. They need to use an architecture that meets the product goals.
• Manages the development, testing and implementation of software that meets established specifications. Builds Software Engineering action plans from strategic goals.
• Manages agile teams in a continuous integration environment; builds multiple products on a shared, microservice-based platform; and reliably deliver high-quality content on schedule
• Interacts with executive management with regard to development issues and opportunities
• Manages the vendor relationship including determining in scope and out of scope work, working through any interpretation of contract terms and monitoring/reviewing SLA adherence. Performs deep dive research on missed SLAs Partners with the vendor to drive continuous improvement resulting in improved service and/or lower cost.
• Ensures delivery against agreed upon SLAs and overall service delivery of operational activities. Reviews and approves any request prioritizations.
• Understands short and long-term goals and objectives and recommend technical solutions and services.
• Responsible for executing on functional and business goals for the group. Anticipates process-centric, people-centric, and operations-centric ideas, issues and opportunities to move the business forward.
• May develop budget for functional area. Manages budget to plan and is responsible for meeting/delivering against budgetary goals and objectives.
• Makes recommendations regarding the operating plans, then based on prevailing conditions may realign the daily operations of team.
• Influences individuals within and outside the IT department. Prepares and presents reports to all levels of leadership and staff.
• Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. Develops and leverages partnerships (and relationships) with internal and external stakeholders to meet business needs.
• Oversees and manages managers, and individual contributors. Allocates available resources to meet operating objectives. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens and WBA :
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
Basic Qualifications

• Bachelor's degree and at least 6 years of experience in Engineering, Software Engineering, Architecture or related field OR High School/GED and at least 9 years of Experience in Engineering, Software Engineering, Architecture or related field.
• Experience with programming languages for online applications, microservices, mobile applications or deployment automation
• Experience establishing and maintaining relationships with individuals at all levels of the organization, including the executive level.
• Experience with vendor and vendor contract management, including SLA review.
• Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 3 years of direct leadership, indirect leadership and/or crossfunctional team leadership.
• Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Experience managing Cloud Native or mobile native engineering teams.
• Experience designing/building complex applications/automation
• Experience identifying operational issues and recommending/implementing strategies to resolve

#LI-JW1