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SalaryWelcome to Whataburger Careers!
Responsibilities:
- Develops and executes HR and recruiting strategies and processes with a focus on leveraging technology, enhancing Family Member & candidate experience, and achieving operational excellence.
- Ensures recruiting processes align with current and future workforce needs. Meets with leaders to assess recruiting progress, future hiring plans, obstacles, challenges and collaborate on recruiting activities and strategies.
- Consults and partners on employee relations investigations and makes recommendations on the appropriate course of action in partnership with the key stakeholders, including the Employee Relations Team. Investigations may be a result of Equal Employment Opportunity Commission (EEOC), Department of Labor (DOL), unfair treatment, sexual harassment, or discrimination claim.
- Provides general expertise in HR functions to designated departments. Advises and provides recommendations to management on employee relations issues, workforce/succession planning, position descriptions, performance management, mediations, on/off-boarding and goal planning.
- Monitors and interprets legislation and administrative rulings regarding Wage & Hour, FLSA, and Title VII of the Civil Rights Act and any other pertinent federal and state legislation to ensure Company compliance.
- Serves as a liaison with other departments at all levels of the organization on development and implementation of governance policies and protocols.
- Develops, recommends, and communicates strategies for enhancements to Human Resources Programs to include process/customer improvements, innovative solutions, policy changes and/or major variations from established policy.
- Contributes to management and above turnover reporting; takes steps to influence retention.
- Consults on Talent Planning to include Restaurant Talent Planning (RTP) discussions, succession planning, and Restaurant Career Development Path (RCDP) execution.
- Advises on Workforce Planning and staffing needs/opportunities.
- Partners with operators on Restaurant Strategic business planning to determine project business priorities, support rollouts and Family Member Satisfaction Survey result action plans.
- Assists with onboarding and/or acclimating support staff (i.e. Field Marketing, Field Training, new Operating Partners & above).
- Educates management as to responsibilities in maintaining an environment free of discrimination. Effectively supports Whataburger family members and the company to ensure fairness in our employment practices.
- Assumes additional responsibilities as assigned.
Education:
- Bachelor’s degree or equivalent work experience required
Experience:
- 8+ years’ experience preferably in restaurant industry
Knowledge, SKILLS, AND ABILITIES:
- Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable)
- Proficiency in JD Edwards (as applicable)
- Ability to communicate, influence, and negotiate decisions while motivating assigned staff
- Ability to work in a team environment
- Proficiency in Human Capital Management (HRIS) Systems
- Strong workforce planning & management skill set
- Working knowledge of employment laws relating to employee relations and personnel administration
- Strong conflict management, interpersonal, and negotiation skills
- Knowledge of Wage & Hour, FLSA, and Title VII of the Civil Rights Act
- Ability to work as a self-directed individual taking initiative to identify and address business needs
- Ability to manage multiple conflicting priorities
Professional Certification:
- PHR and/or SHRM-CP Preferred
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations
- Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence
