Maintenance Director

Job Description: Maintenance Director
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Summary
Provides hands on completion of all repair and maintenance activities.
Supervises and coordinates activities of workers engaged in maintaining and repairing
physical structures of buildings and grounds.
Directs housekeeping program to ensure clean, orderly, and attractive conditions of
community.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Repair & Maintenance

• Maintains property within the assigned area of responsibility including: building(s),

grounds, fence(s), parking area(s), furniture, appliances, heating and air conditioning, etc.

• Maintains and repairs all service equipment, but not limited to: power equipment & tools,

kitchen equipment & tools.

• Performs and/or supervises landscaping functions including, but not limited to: mowing,

weeding, fertilizing, watering, replanting, disposing, etc.

• Tests, inspects, maintains and repairs community systems including, but not limited to:

plumbing, electrical, fire system, resident tracking system, sprinkler system, door alarm
system, HVAC system, hot water & circulation pumps, fire extinguishers, generators,
elevators, etc. Ensures any related licenses are current.

• Coordinates preventative repair and maintenance program in accordance with company

guidelines and within departmental budget.

• Ensures overall physical plant safety by applying accident prevention measures, equipment

preservation measures and safe working practices.

• Maintains complete instruction and warranty books on all community equipment.
• Assists with vehicle maintenance and servicing.
• Conducts periodic inspections of exterior building, grounds, and equipment to determine

necessary repairs and evaluate physical condition of community.

• Coordinates and provides on-call repair and maintenance as needed and resolves

maintenance problems by completing work orders timely.

• Assists with resident move-ins.
• Drives company vehicle if/when necessary.
• Inventory management in accordance with company guidelines.
• Functions as liaison to outside vendors and contractors. Establishes bid proposals as

needed.

• Follows though on aesthetic building improvements including, but not limited to touch-up

painting, staining woodwork, carpet cleaning, drywall repair, unit renovation, and minor
building repair.

• Performs smoke detector and fire sprinkler system alarm inspections and tests in

accordance with State requirements

• Initiates and completes required documentation, training, and communications regarding

compliance of fire drills and performs fire drills in accordance with State requirements.

• Interprets company policies to workers and enforces safety regulations.
• Represents department in all staff meetings.
• Serves on safety committee.

Job Description: Maintenance Director
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Housekeeping

• Establishes standards and procedures for work of housekeeping staff.
• Plans work schedules to ensure adequate service.
• Investigates new and improved cleaning instruments and methods.
• Assists in housekeeping duties as part of annual deep cleaning and apartment turnover or as

otherwise needed.

• Represents department in all staff meetings.

Supervisory Responsibilities
Directly supervises employees in the Repair & Maintenance Department as well as the
Housekeeping & Laundry Department.
Carries out supervisory responsibilities in accordance with the organization's policies and
applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning,
and directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
Other duties as assigned
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner.
Project Management - Coordinates projects; Communicates changes and progress;
Completes projects on time and within budget.
Customer Service - Manages difficult or emotional resident situations; Responds promptly
to resident needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Maintains confidentiality.
Teamwork - Balances team and individual responsibilities; Contributes to building a
positive team spirit; Able to build morale and group commitments to goals and objectives;
Makes self available to staff.
Cost Consciousness - Works within approved budget; Develops and implements cost
saving measures; Contributes to profits and revenue; Conserves organizational resources.
Manages department declining expense ledger.
Diversity & Ethics - Shows respect and sensitivity for cultural differences; promotes a
harassment-free environment; Treats people with respect; Upholds organizational values.
Organizational Support - Follows policies and procedures; Supports organization's goals
and values.
Job Description: Maintenance Director
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Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for
additional resources; Sets goals and objectives; Develops realistic action plans.
Quality - Monitors own work to ensure quality and compliance with standards.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe
conditions; Uses equipment and materials properly.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED) and one to two years related
experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written,
oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized
situations.
Certificates, Licenses, Registrations
HVAC preferred.
CPR/First Aid certified a plus.
State required certifications, training and continuing education.
Valid driver’s license.
Other Skills and Abilities
Knowledge of Electricity, Electronic Controls, Air Conditioning, Home Appliances,
Sprinkler System.
Knowledge of plumbing, painting, construction, carpentry, grounds maintenance.
Knowledge of and compliance with OSHA regulations.
Must be safety-minded and demonstrate working knowledge of good safety habits.
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Other Qualifications
Must possess excellent people skills and sincere appreciation of elderly persons and their
continued place in society.
Must be able to support the community during severe weather conditions and other
emergency situations.
Must be able to lift and use heavy tools and/or machinery and supplies.
Physical Demands The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this Job, the employee is regularly required to use hands to
finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is frequently required to stand and walk. The employee is occasionally
required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move
up to 25 pounds and occasionally lift and/or move 50 to 100 pounds.
Specific vision abilities required by this job include close vision and distance vision.
Work Environment The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.