Senior Hris Analyst

At Olo we develop an online food ordering platform used by many of the country's largest restaurant chains, reaching millions of consumers. Chances are if you've ordered directly from a restaurant brand's app or website, we've made that happen.

We are looking for a Senior HRIS Analyst to join our People Operations team, where you will be instrumental in supporting the use, configuration, and upkeep of our people systems, as well as implementing streamlined and data-driven people processes for the entire employee life cycle. You will also be a strategic partner in helping Olo implement full scale HCM, including an upcoming HRIS change, and work closely with the P&C Leadership team on developing and maintaining critical people reporting metrics. 

You will report to the Senior Manager, HRIS, and can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.

What You'll Do

• Manage the configuration, maintenance, and optimization of our HRIS platform to ensure data accuracy, system integrity, employee experience and compliance with regulatory requirements.
• Collaborate with HR and cross functional stakeholders to identify opportunities for process improvement and system enhancements; lead projects to streamline HR processes, automate manual tasks, and enhance user experience within the HRIS platform.
• Manage employee inquiries regarding human resource related issues, rules, and regulations.
• Collaborate with Finance and IT in development of business process solutions to maximize productivity and efficiency.
• Develop and implement data validation processes to ensure the accuracy and integrity of HR data, troubleshoot all errors, notify appropriate users, and resolve issues.
• Generate regular and ad-hoc reports and dashboards to support data-driven decision-making and HR analytics.
• Assist with sharing data to/from HRIS with other applications, including external feeds with benefits providers and supporting API integrations.
• Collaborate with Benefits and Payroll teams to resolve payroll issues, and adjust system codes and setup to ensure payroll data integrity.
• Ensure compliance with data privacy regulations and internal security policies. Implement and monitor access controls, data encryption, and other security measures to safeguard sensitive HR information and ensure data integrity of systems.
• Support other P+C projects and initiatives as needed.

What We'll Expect from You

• 4+ years of experience in HR, including 2+ years supporting HRIS and other people systems
• Proficiency with HRIS platforms such as Workday, SAP SuccessFactors, Oracle HCM, or similar systems, with experience executing testing and validation of systems configurations and the ability to conduct research into application and system-related issues. 
• Strong analytical and problem-solving skills, with the ability to take ownership of tasks and translate business requirements into technical solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams by building rapport, resolving conflicts, and fostering strong relationships.
• Experience in advanced analytical and reporting techniques in Google Suite or Microsoft 365, with the ability to derive valuable insights from complex data sets.
• Technical skills such as expertise with Tableau and SQL, and past experience in HRIS implementation is a plus.  
• Legally able to work in the U.S.

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 78,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We're remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $70,797-$101,501 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we're a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

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