Senior, Graphics & Multimedia Producer

Job Summary:

S ENIOR, GRAPHICS & MULTIMEDIA PRODUCER

Location: Nashville, TN, Atlanta, GA, Orlando, FL, or Remote

Division: Ticketmaster (North America, Sales & Business Development)

Line Manager: Sr. Director, Sales Enablement

Contract Terms: Permanent, Full-Time, 40 hours per week

THE TEAM

The Sales Strategy and Enablement is a newer team within the Ticketmaster North America Sales organization charged with driving acquisition and retention of accounts across the Arts & Theatre, Sports, Family and Music segments.

THE JOB

As Senior Graphics & Multimedia Producer, you will take ownership of design and media creation for North America sales collateral - presentations, one-sheets, proposals, etc. - while upholding Ticketmaster brand guidelines. You will work cross-functionally with multiple stakeholders on both quick-turn and long-term projects.

You will be responsible for the conceptualization of visual solutions (graphics, images, infographics, videos, and other multimedia assets) that bring customized sales narratives to life. Your creativity, design expertise, cultural connectivity, and understanding of industry trends will be essential as you interface with some of the biggest names in live entertainment and sports.

You will be accountable for achieving design excellence, delivering on tight timelines, ensuring accuracy and attention to detail, collaborating with the broader global product marketing team, and managing a team of designers.

WHAT YOU WILL BE DOING

• Visually crafting the business story being shared with our prospects and clients, while ensuring all materials have no errors, the design is completed with care, and Ticketmaster brand guidelines are adhered.

• Establishing and enforcing design processes for the North America Sales Strategy & Enablement teams.

• Maintaining a finger on the pulse of Ticketmaster’s Global Product Marketing Team, product owners, and various internal stakeholders to ensure a ‘one team approach’ to execution.

• Identifying opportunities and executing creative deliverables to enhance the North America sales team’s toolkit.

• Managing and growing a team of designers, internally and contract

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• At least 5+ years of experience in graphic design, with at least 2 years of experience in managing direct reports, outside contractors, and vendors.

• Bachelor’s degree in Graphic Design, Visual Arts, Multimedia or related field is preferred.

• Power user of Adobe Creative Suite and Microsoft Office, especially PowerPoint.

• Motion graphic design and video editing experience a plus.

• Strong portfolio demonstrating skills in visual design, typography and illustration.

• Experienced in listening to needs, challenges, and opportunities to formulate clear and concise narratives, balancing information and visualization.

• Track record of managing a large, diverse workload of short and long-term projects.

• Must have a general understanding of the ticketing ecosystem for live events.

YOU (BEHAVIORAL SKILLS)

• Team Player: You believe in the team first, where accomplishments are celebrated as groups, not individuals.

• A Fan: You are an enthusiast for pop culture and live entertainment with knowledge of current and emerging trends.

• Motivator : You set the example with your ability to meet deadlines and work on many projects with energy, optimism, and desire to deliver every day.

• Hawk-Eye: You love the details. Excellent organizational skills and time/priority management required.

• Curious & Resourceful: You are comfortable in asking questions and inclined to dig deep.

• Flexible: You are ok with a level of ambiguity and thrive on the challenge of driving the business and the function forward while building underlying capabilities.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position in California is:

$100,000.00 USD - $125,000.00 USD

The expected compensation for this position in Colorado is:

$100,000.00 USD - $125,000.00 USD

The expected compensation for this position in Washington is:

$100,000.00 USD - $125,000.00 USD

** Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law, t he Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, and the Washington Equal Pay and Opportunities Act. It is estimated based upon what a successful California or Colorado applicant or an individual working in this position in the state of Washington would be paid. It assumes that the candidate will be in California, Colorado, or Washington or perform the position from California, Colorado, or Washington. Similar positions located outside of California, Colorado, or Washington will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California, the CO EPEWA , and Washington Laws, a potential new employee’s salary history will not be used in compensation decisions.