Senior eCommerce Sales Manager

Business Unit Overview
Here's what all the hype is about: Premier Nutrition Company (PNC) is one of the fastest-growing companies in the convenient nutrition space showing clear leadership in the category of protein shakes and protein powders. We make the brands Premier Protein, Dymatize, and PowerBar, which is sold internationally, and we are part of our holding company, BellRing Brands (NYSE: BRBR).
We have a simple, yet powerful, formula for our success, which we've been nailing for over 15 years. We start off with an organization powered by our company purpose-Changing Lives with Good Energy. Then our purpose-driven people are given the support and autonomy to develop and grow. Next, we are super-intentional about designing a culture where everyone feels like they truly connect and belong, which is one of our five company core values. Purpose-driven, connected employees who are consistently mastering new skills deliver amazing business results. And winning companies with amazing people and thriving cultures attract and retain top talent, so the cycle becomes self-reinforcing or what we call our regenerative culture.
We don't mind sharing our formula since, as people who we believe in the power of changing lives with good energy, we think the world would be a better place if more workplaces treated adults like adults and gave them the platform to do the best work of their lives-alongside some truly amazing colleagues. Why don't more companies do this? It takes deep-in-your-bones conviction to your people, products, and purpose to pull it off. It also takes resisting the urge to try to control people, and instead trusting them to make the right decisions. The results of our vibrant culture speaks for themselves: We were certified as a Great Place to Work™ for the 7th year-running in 2023. And we currently rank #2 on Fortune Magazine's Best Workplaces in our category, and in the top 12 for each of the last 5 years.
We have a long list of ways we take care of our people, but here are some crowd-pleasers that our employees often say they love most: Year-round ½ day Fridays, in-office massages, free lunches & snacks, dogs in the office, month-long cultural annd diversity celebrations, monthly over-the-top in-office events like bring your kids to work day, 6% 401k match after 1 year, as-needed sick leave, generous paid family leave regardless of gender, all positions bonus-eligible, company-wide volunteer days, company-matched charitable donations, no employee handbook, no dress code, coaching conversations instead of performance reviews, walking meetings, free exercise classes, and company-paid gym membership for Emeryville-based employees.
PNC seeks individuals who will flourish in this type of work environment and will add to our culture and help build this high-growth company for the next phase in our amazing journey. Does this sound like you? Then read on...#LI-hybrid
Responsibilities
The role you're interested in...
Reporting to the Sr Director of Global eCommerce, you will be an experienced ecommerce manager, a self-starter, leading the brand's strategy and execution - marketing, sales, supply and finance. This role is pivotal to managing our growth and is directly linked to BRBR street call.
Key output will be a double-digit growth on the Amazon business and leading the processes such as:

• Annual sales planning for Amazon (including promotion, ROI, E&O, trade rate and supply chain)
• Forecasting process for 4th largest account in the business while maintaining high accuracy across multiple product groups
• Promo and trade spend management along with orders management
• Sales input to the 3 strategic pillars of eCommerce - catalogue, traffic and conversion

You will be part of a high performing, high visibility team as ecommerce is a key pillar of expansion in this business. There will be loads of opportunities to learn from bright minds of the field through conferences and testing. Your curiosity, leading to a learning agenda is crucial to succeeding in this role.
The work environment...
So, what's it like to work here? If you're based in the greater Bay Area, you'll walk into our Emeryville office each Tuesday morning and start the in-person portion of our hybrid work week at our weekly all-company meeting and find close to 200 of your colleagues sitting on sofas, beanbag chairs, or the floor excitedly talking through the week ahead and watching a newer teammate tell their personal life and career journey followed by a quick update on any hot topics that might be relevant to the week ahead.
We are a dynamic, HYBRID workplace so every employee who lives within 100 miles of our offices is expected to come in each TUESDAY and WEDNESDAY. We aligned on those two common days way back in 2021 to be intentional about connecting in person for things like innovation, impromptu collaboration, having respectful challenges to get to better decisions, leadership role-modeling, and culture building. Great work cultures are built on stories about what great looks like in practice, and great stories on Zoom meetings are few and far between. The expected pay scale for this role is $150k to $160k, which may vary based on relevant experience, qualifications, geographic area (if applicable), and internal equity for the role.
Our modern 50,000 sq. foot headquarters straddles the border of the cities of Emeryville, Oakland, and Berkeley, California with free onsite parking and many transportation options.
You're excited about this opportunity because your time will be filled with...
Annual Sales Planning (25% of time)

• This role is pivotal to our ability to meet the street deliverable, you will be leading the forecast that is connected to BRBR's number - effectively the Strategic Business Unit's owner
• Annual process includes bottoms up assumption on all products and innovations, ensuring we have the correct assumptions leading into the new fiscal year (4Ps of product, promotions, media investments, category head / tailwind, competitive assumption, negotiations with Amazon buyers / SAS etc)
• Leading the systems, template, communication internally to defend our call for the year
• Leading the long range planning for AMZ which connects to supply chain excellence 5 years out
• Lead the sales presentations to the leadership team

Forecasting Lead (35% of time)

• Deliver the number - we are committed to our Fiscal Plan - any opportunities are communicated clearly while gap closures are created throughout the year
• Lead 2 key processes (weekly and monthly) to deliver the forecast - Command Center and SBU meeting
• Being the lead of forecasting for AMZ, you will take all data sources provided by the demand generation team to make the call for the month, quarter and year à updating JAN LE, APR LE and JUL LE
• This is a rigorous process and you will be highly successful if you thrive on creating stories from multiple sources of data, being close to the ordering process of amazon, having a true north to forecasting principles but being nimble to consistent changes in the ecommerce world

Orders Management (20%)

• Managing weekly orders + maintenance of WOC reports à Go-get list on manual orders (vs hands off the wheel model with AMZ)
• Managing Born To Runs for manual orders and innovation launches
• Lead the Chargebacks management and dispute strategy (there is a back-end team to help you)
• Troubleshoot any catalogue chargebacks for root cause
• Lead the strategy on Shortages management and dispute

Trade Spend & Promotions (20%)

• Create, maintain and own the promotional strategy for all brands on AMZ
• Lead the negotiations with AMZ on major promotions
• Maintain the self-serve promotional schedule based on E&O
• Lead the financial analysis of major promos (ROI)

Qualifications
What are we looking for?
Education:

• Bachelor's degree required
• B.A. from leading program a plus

Experience

• 3 years CPG required
• At least 12 months of eCommerce experience from vendor or platform side
• CPG experience is a must - strong understanding of trade and marketing with exposure to supply model
• Amazon experience is highly desirable

Skills/Other:

• Highly curious and action driven behavior
• Strong analytical thinking
• Comfortable with presenting data
• Ability to work cross functionally

So, if after reading through this long list you're thinking-I'm not sure I meet 100% of these requirements, should I still apply? YES-if you embody a growth mindset, see challenges as opportunities to develop, and find innovative ways to get the real work that matters done, you sound like our kind of candidate.
Here's the deal with our not-so-standard, um...standard interview process because we know you are the curious type, which is why you're still reading this...

• Quick 30 min phone chat with a high energy member of our Talent Acquisition team to do a quick overview of your background and answer any burning questions you have
• Team interviews are kept to a minimum to foster a more efficient, candidate-friendly process (too many interviewers yields little value and drags out the process for you-and who wants that, right?):
• A short series of in-person or video interviews in a 1:1 setting; these are usually with the hiring manager, one or two other team members, and a person from another team to get broader perspectives (note: we don't do panel interviews because they don't give interviewers a chance to ask you unique questions, and we assign interviewers different roles so we're probing different capabilities)
• A case study or job task to simulate what you'd actually be doing in the role (since your job is not actually to be interviewed for a living, why is that the thing companies rely on so much?) Yes, there will be a small panel for this one so you don't have to do it more than once, and yes, they might ask you some kind yet probing questions at the end after the raucous applause stops.

Once your interview concludes, the team will meet for an in-depth consultative process to ensure we are hiring the right person for the right job. Interviewers must come in with a strong yes or no vote beforehand to avoid groupthink with supporting reasons. The collective thoughts on your candidacy will be discussed in an environment of safety to challenge ideas respectfully, debate. and be open to all important qualifications of the candidates. A trained, disinterested bias blocker will be present to help mitigate bias so the team can make a sound hiring decision. The moment of truth arrives when the hiring manager makes the big decision. If you nailed the interviews and the case study was brilliant, guess what? The offer is all yours! And the ball is in your court. Will you accept? We sure hope so because this place is the real deal, and don't just believe us-just ask the 93% of our people who said this is a great place to work in our most recent employee survey.