AddressWork Location Type: Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
The Senior District Manager reports directly to the Director, Branch Network.
The role is responsible for leading a district of branches to provide the best customer service, at the lowest cost, and with the best team member experience. To achieve this, Senior District Managers are expected to ensure operational excellence, customer satisfaction and team member engagement by leveraging critical thinking, data driven problem-solving, and continuous improvement. You will have 16-20 exempt level-leaders reporting to you.
This district has responsibilities for the following states - Montana, Idaho, Wyoming, Utah, Colorado, New Mexico and West Texas. Travel will be expected and ideally you will live in one of these states.
You Will:
- Responsible for implementing the Branch Network strategy at a district level.
- Create a culture that values safety and enables continuous improvement.
- Execute key metrics related to people, service, operational excellence, and profitable growth.
- Lead assigned branches in the standardization of core processes.
- Identify, develop, and engage a strong leadership team. Develop a strong bench of future leaders through succession planning.
- Build strong partnerships across the enterprise and represent the branch value proposition to differentiate Grainger versus the competition. Key partners include HR, GTG, Finance, EH&S, Indirect Purchasing, Supplier Management, Global Supply Chain, Keepstock, and Sales
- Represent the district on customer engagements to ensure they make financial sense and then execute flawlessly.
- Support the Director in partnering with Grainger’s Real Estate and Finance teams to ensure optimal utilization of Branch locations.
- Leverage critical thinking and data driven problem-solving to balance cost with exceptional customer service.
- Champion new/improved processes to the customer walk-in and pickup experience.
- Identify best practices both within and outside of Grainger. Recommend operational changes as appropriate and may support development and implementation of recommendations.
You Have:
- Bachelor's degree requied, MBA Preferred with strong business and financial acumen
- 5-7+ years of leadership experience within a complex customer and/or supply chain environment.
- Demonstrates a broad-based understanding of business processes and relationships.
- Demonstrates an understanding of the supply chain and knowledge of the key drivers within the supply chain which impact service and profitability.
- Demonstrates the ability to lead through others in both a direct reporting relationship and in a cross-functional matrix managed team. Must be able to effectively communicate Network strategy and direction and inspire others to take action.
- Effectively leverage resources to achieve outstanding results working with and through others.
- Strong critical thinking and problem solving.
- Must be able to analyze the impact of decisions on key metrics and partners.
- Ability to build, lead and develop high performing teams.
- A sense of urgency to manage competing priorities, ambiguity and shifting demands.
- Ability to Travel up to 30%
Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger
- Medical, dental, vision, and life insurance plans
- Paid time off (PTO) and 6 company holidays per year
- Automatic 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
- A comprehensive set of emotional, financial, physical and social wellbeing programs
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
