Senior Director Of Operations

We are looking for an experienced Senior Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

Responsibilities

• Liaise with senior Leadership to include Board members and related stakeholders to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback to include brand development, franchise sales, both domestic and international, marketing, finance, supply chain, accounting, information systems, product development , legal, site development and leasing.
• Hire, train and develop current and future team members to accomplish their assigned responsibilities.
• Create and foster a Team environment that focuses on our key stakeholders to include stockholders, Area Representatives, franchisees, fellow staff members and ultimately our customers
• Exercise leadership during company meetings and events.
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Oversight of Company owned and operated units
• Ensure all stakeholders adhere to any all contractual performance requirements to include all vendors and elements detailed in the Operations manual and FDD.

Requirements

• Proven experience as Director of Operations or equivalent position with a minimum of 7 to 10 years in the food service industry
• Hands on experience in supporting development of an emerging, high growth fast casual restaurant brand or similar experience
• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Knowledge of industry’s legal rules and guidelines
• In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office and various business software (e.g. ERP, CRM)
• BSc/BA in business administration or relevant field; MSc/MA will be a plus

What we offer

The opportunity to be a key player in a dynamic and growing company

A collaborative and supportive work environment

Competitive salary and benefits package

Opportunities for professional and personal growth and development

How to apply: Please submit your resume and a cover letter detailing your experience and why you are the perfect fit for the Senior Director of Operations at Hangry Joe’ LLC

Job Type: Full-time

Pay: $125,000.00 - $155,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Springfield, VA 22151: Relocate before starting work (Required)

Work Location: In person