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Description:
Operations Directors at Chick-fil-A Chippenham are responsible for the day to day management of team member performance and customer needs, the development and implementation of systems, and focused attention on improved and sustained restaurant performance.
REQUIREMENTS:
- Ability to work in a fast-paced environment.
- Strong people skills with a desire to serve team members.
- Strong commitment to superior customer service.
- Ability to manage team member behavioral and performance issues.
- Strong knowledge of computer and internet based software and hardware.
- Full-time availability.
- Ability to work in a team environment with shared ownership and responsibility.
- History of people management or restaurant management preferred.
- 4-year college degree preferred.
- State of Virginia Food Handlers card.
ABOUT CHICK-FIL-A:
Chick-fil-A at Chippenham Hospital is located inside of CJW Medical Center at 7101 Jahnke Road. This is a unique location where “life happens” and you have the ability to serve and impact many people through foodservice. Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers’ lives and the communities it serves? Do you love working in a fast-paced team environment? Come and join our Chick-fil-A team!Our restaurant is comprised of our Front Counter Team, Back of House Team, and Leadership Team! We take pride in investing our time and knowledge into every team member to prosper their growth not only at Chick-fil-A but lessons learned they can apply in their future careers
Responsibilities:
- Completing weekly labor schedule according to restaurant labor cost goals.
- Managing team member performance and staffing needs.
- Reviewing of reports and restaurant metrics.
- Ensuring operational checklists are up to date and completed on a daily, weekly, and monthly basis.
- Ensuring all department equipment and restaurant assets and in good working order.
- Facilitating repair/replacement of equipment/parts when needed.
- Weekly director meetings with the Chick-fil-A franchisee.
- Responsibility for quarterly goal setting and subsequent outcomes.
- Communicating priorities, vision, goals, etc. to restaurant team members.