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SalaryDescription:
Purpose
Administrative support to Midwest Institutional Trust Company involving clerical and organizational tasks.
Essential Duties/Responsibilities to be performed with or without accommodation
- Support leadership team with team communication and meetings
- Coordinate internal and external client events/functions
- Sorting and disbursing mail
- Facilitate procurement of office supplies
- Carries out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Ensures operation of equipment by completing or coordinating preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
- Develops and maintains effective interpersonal relationships and timely communications with internal business partners, clients, and/or third party contactors.
- Assist with Committee/team meeting materials
Other Duties/Responsibilities
- Responds professionally to questions and advises regarding problems and action(s) taken
- Supports team by performing tasks related to organization and strong communication.
- Provide administrative support on assigned and special projects, as well as general marketing and office support.
Experience, Education, Certifications, Licenses required to perform essential functions
- High school diploma or equivalent education required
- 3 years of administrative assistant experience
Knowledge, Skills, Abilities required to perform essential functions
- Exhibits polite and professional communication via phone, e-mail, and mail.
- Planning, organizing, and prioritizing
- Detail-oriented and accurate
- Critical Thinking
- Make timely, well-reasoned decisions; intelligently analyze issues and balance fact-based analysis with intuition, information, and experience.
- Execution
- Takes Ownership and Initiative - Take personal responsibility and act with urgency to meet individual and organizational commitments, including going beyond what the job typically requires to ensure the success of Midwest Institutional Trust Services.
- Ensure work is done accurately, timely, completely, and consistently to deliver outstanding results
- View service to internal or external clients as a priority and continuously strive to meet and exceed their needs, requests, and expectations.
- Teamwork
- Communicate Effectively – Use excellent verbal and written communication skills to build effective relationships, to exchange information clearly and concisely, and to deliver new concepts, opinions, and ideas in a professional manner; model active listening.
- Demonstrate Confidence and Adaptability – Exhibit poise and presence; demonstrate patience and composure; adapt quickly and resourcefully to all situations; demonstrate self-assurance and maintain credibility at all levels.
Work Environment and Physical Demands required to perform essential functions
- Moderate noise (business office with computers, phone, printers, light traffic)
- Ability to sit at a computer for an extended period of time
- Regularly required to sit, stand, talk, hear, and use hands and fingers to operate a computer keyboard and telephone
- Specific vision abilities include close vision requirements due to computer work
- Ability to lift up to 20lbs
Preferred Qualifications
- Detail-oriented and accurate
- 3 years of office administration or general banking experience
- Knowledge of appropriate software including: Microsoft Word, Excel, PowerPoint, and Outlook, and Adobe Acrobat.
