World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3,6 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company's activities since its creation in 1902. Air Liquide's ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.
How will you CONTRIBUTE and GROW?
The Senior Account Reconciliation Collector is responsible for collections activities for the critical/top customers. The position reports directly to the Financial Analysis Supervisor. This position interacts on a regular basis with the Billing, Sales, Ops Control, and Accounting departments along with external customers
• Enforcement of the Corporate Credit and Collections Policy and Procedures
• Manage and monitor all credit and collections within the ALEUS business unit
• Manage unapplied/on account cash applications processes
• Continuously review process for efficiency improvements, automated/manual and cross training
• Assist with submitting lean waivers as required by specific customer accounts
• Assist internal customers in credit analysis and/or collection of large difficult accounts
• Monitor and report collection progress of ALEUS with proper escalation of accounts
• Provide month end DSO and collected/uncollected account status
• Minimize and review Bad Debt Write-offs
• Manage customer account holds and collaborate with respective parties for resolution
• Prepare AR Refund packets for business review and approval
• Assist with internal/ external and Tax audits as needed
• Properly submit short pay invoices due to sales tax for resolution
• Monitor, locate and action overdue accounts
• Manage day to day correspondence in a fast paced goal oriented collections department
Oversight & management and reporting business relationships for:
• Credit scoring model
• Collection tool
• Credit card services and portal providers
• Account reconciliations and aging reports (Monthly, Quarterly,.ad hoc)
Manage business relationships with:
• Business units through Service Level Agreements (SLAs)
• Credit information providers; e.g. D&B, Experian
• Third party collection agencies
• Coordinate customer and AR integration of newly acquired businesses
• Assist in collection efforts for other entities as needed
• Participates in the implementation and development of quality programs
• Complies, without exception, with all Air Liquide Human Resource Policy and Procedures
• Complies, without exception, with all safety regulations and guidelines while on Company or customer property; performs work with the utmost regard for the safety and health of all involved
• Perform other assigned tasks and duties necessary
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Are you a MATCH?
- High school diploma or GED required
- 2+ years of collections experience
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and customers
- Strong proficiency in Microsoft Excel/Google Sheets and other relevant software applications.
- Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.